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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9458 reviews 66%
4 star 3524 reviews 25%
3 star 323 reviews 2%
2 star 519 reviews 4%
1 star 476 reviews 3%
Review Us
Randall R.
3 out of 5
1/1/2021
It took 2 hrs to patch a tire but it’s done so that is good. No cap on the valve on the tire. It had one when I brought it in.
Kathy G.
5 out of 5
1/1/2021
Courteous and on time. Thank you.
Arnie L.
3 out of 5
1/1/2021
Matt went above and beyond to make sure an additional issue with our vehicle got resolved.
Eric Y.
1 out of 5
1/1/2021
Please. Do not call me.
Lisa S.
5 out of 5
1/1/2021
really satisfied
Kristine H.
5 out of 5
1/1/2021
Bre was very knowledgeable and professional. Very pleasant to work with. . . Completely satisfied with the service provided.
Mark C.
4 out of 5
1/1/2021
Very straight forward about what to expect.
Robert R.
5 out of 5
1/1/2021
Paul took excellent care of us.
Tarah M.
4 out of 5
1/1/2021
Check in was efficient. I appreciate that they did exactly what I asked for and didn’t try and convince me that there was some major issue that needed to be addressed. I’ll be back.
Sharon C.
4 out of 5
12/31/2020
Breanna was excellent. She had a rude customer cut in to line and Breanna was all professional.
Paul T.
4 out of 5
12/31/2020
Mike did a great job. It was very busy, which is good, yet Mike ran his **** off getting everybody attended to. Not that I was looking at Mikes **** mind you. Paul
James M.
2 out of 5
12/31/2020
after agreeing to buy a truck, we were denied the $1000.00 incentive and the gifts(TV). Then, when we asked for lower financing, they took off more warranties !! We didn't even get the free gift for test driving the truck !! All these items were advertised by your company and were denied to us. We love our truck just not the way we were treated.
David L.
4 out of 5
12/31/2020
The service was fine except for some reason while doing the inside Pirma plate they didn’t vacuum out the area behind the backseat like they did the rest of the car.
Julie M.
5 out of 5
12/31/2020
Thanks. Matt was great to work with.
Darrell S.
5 out of 5
12/31/2020
Did. Good job always
Suzy D.
4 out of 5
12/31/2020
Matt was great! He went over and above with his customer service, he recommended a timing chain replacement every 60,000 miles and looked through the service records to find out when it had last been done. Matt found the answer to my question regarding the recall about the defective engine replacement...I was happy to know that my cars engine was not part of that recall and that my engine was a good one.He walked me to my car to make sure it was good to go. Thanks Matt! He made sure that I was happy before leaving the dealership. Love Heartland Toyota! Thanks also to Scott for always taking care of me...????
Jennifer G.
5 out of 5
12/31/2020
Had great service! Thank you so much!
Dale K.
5 out of 5
12/31/2020
Austin was professional and efficient. Thanks.
David B.
5 out of 5
12/31/2020
Great service!
Aljin C.
5 out of 5
12/31/2020
good service

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