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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9458 reviews 66%
4 star 3524 reviews 25%
3 star 323 reviews 2%
2 star 519 reviews 4%
1 star 476 reviews 3%
Review Us
Sheri T.
3 out of 5
1/29/2021
He was kind about my COVID-19 carefulness—I sat outside.
Christopher O.
5 out of 5
1/29/2021
Very knowledgeable, thank you.
Tito V.
4 out of 5
1/29/2021
Associate who had assist for our RAV4 oil change had been knowledgeable.
Ken D.
5 out of 5
1/29/2021
Breanna was very informative and did a wonderful job.
Colton W.
4 out of 5
1/29/2021
Although I had expressed that I had no other service concerns, my truck was still unnecessarily inspected for updates, and a bit of my time wasted, but Bre was awesome and met all of our needs and was great at her position.
Phillip C.
4 out of 5
1/28/2021
Dustin Beeson, a sharp individual, has excellent communication skills. He kept me apprised of the processes via phone.
Gary T.
5 out of 5
1/28/2021
No problems
Ginger E.
5 out of 5
1/28/2021
Matt was very courteous and professional! He was very patient with all my questions and responded to me appropriately. He was very respectful and kind and thorough with his explanations.
Steven T.
5 out of 5
1/28/2021
He did a good job. I was not happy to see a customer in the place without a mask. My wife is a cancer survivor and would not do well with the virus. I would appreciate the staff to strictly enforce everyone wear a mask in the place.
James C.
5 out of 5
1/28/2021
fast service this time looks like your better off getting service done during week days versus weekends
John W.
4 out of 5
1/28/2021
Bie was friendly and professional. I also had a chance to talk with Scott again and let me say that Heatland is lucky to have him managing service.
Joanne D.
4 out of 5
1/28/2021
Your service rep had to be reminded to cover his nose with his mask.
Michael H.
5 out of 5
1/28/2021
Dustin did a great job! Felt like he was more worried about the cost of the repairs than I did. Very friendly.
Vicki J.
5 out of 5
1/28/2021
Dustin very nice to work with.
Mark C.
2 out of 5
1/28/2021
Worst dealership ever.
Brandon J.
5 out of 5
1/28/2021
Thank you for the great service!
George C.
4 out of 5
1/28/2021
Any update on car wash coupons?
Michael W.
5 out of 5
1/28/2021
Excellent
Sterling P.
5 out of 5
1/28/2021
Friendly, funny, considerate.
Ademola A.
5 out of 5
1/28/2021
Dustin is always courteous, professional, very dependable. I usually call his line directly to make appointment when he will be there.

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