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Real Reviews From Verified Customers

Service Center Review Summary

5 star 9458 reviews 66%
4 star 3524 reviews 25%
3 star 323 reviews 2%
2 star 519 reviews 4%
1 star 476 reviews 3%
Review Us
David N.
5 out of 5
4/1/2021
Everything went smoothly.
Todd B.
5 out of 5
4/1/2021
None
Katie B.
5 out of 5
4/1/2021
Excellent service, Greg was great! Thank you!
Jesse H.
4 out of 5
4/1/2021
Look forward to future business with Patrick and Toyota.
Ronald S.
3 out of 5
4/1/2021
Fastest oil change I have ever gotten probably since there was no wash
Bruce G.
5 out of 5
4/1/2021
Great job, from greeting me to explaining what they recommend be accomplished, and the exact cost of each item. All was done as quoted with explanation of each item. His demeanor was professional and pleasant.
Kacie E.
5 out of 5
4/1/2021
He got my vehicle done in a timely manner and was very helpful during my time there.
Patty U.
5 out of 5
4/1/2021
Great service. Attention to detail was great
Betty F.
2 out of 5
4/1/2021
Everything went great even done early. Except at end, I had to wait 45 minutes for my car after I had signed everything. I understand this was a miss in communication somewhere. But I left dealership and stopped in Tacoma on way home and as I started car the wonderful message light came on for what I had just had done. Your dealership is a 1 hr drive one way for me. Not real happy at moment,
Esther H.
4 out of 5
4/1/2021
Thank you Breanna. ????
Evelyn Y.
5 out of 5
4/1/2021
I really appreciate that service, and the speed thank you
Deanna G.
5 out of 5
4/1/2021
Matt is very helpful.
Karen D.
1 out of 5
4/1/2021
When I arrived to pick up my car, I was basically ignored and another person was helped who arrived after I did. I waited patiently until then. When I asked for help, another worker took care of me. It’s frustrating to have to wait not knowing when you will be noticed and helped. And not ok to have to wait to pay money. It is basically unorganized with no good system to help people.
Katlyn W.
5 out of 5
4/1/2021
He was great!! He helped me out a lot.
Mariquita B.
5 out of 5
4/1/2021
Excellent customer service
Mark B.
5 out of 5
4/1/2021
Your staff was quick, courteous and professional in their job. Thanks.
Tom D.
3 out of 5
3/31/2021
Matt Wright did remarkable!!! The mechanic/Tech that worked on my vehicle not so much! It makes me not to trust the actual work done on the vehicle, it’s a liability and safety issue that needs to be addressed on your end. This is the second time that this happened to me on the same vehicle being service.
Kevin K.
5 out of 5
3/31/2021
Excellant communication and customer service from Austin.
Kim P.
5 out of 5
3/31/2021
Thanks for taking time to help me with the GPS program.
Cary T.
4 out of 5
3/31/2021
Great start to finish.

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