Always a great experience at Longo! Doug is professional, courteous and personable!
Mike was great to deal with, outstanding customer service. I would recommend your service department just because of Mike.
Doug was professional, courteous, and communicated very well. It was a pleasurable experience.
Excellent attention. Need wash the cars
Timely, efficient, pleasant!
Mr Kenneth Cole did highly satisfied job
Excellent customer Sevice he is the
Best I am highly satisfied with his service
I will give him 100 percent.
Great service! Fast and efficient
Outstanding customer service as usual. I don’t mind driving the extra distance to receive the customer service and care for my truck from Longo. It really sets you guys apart from everyone else. Thank you.
Excellent service advisor!
I asked Dean and his crew to check for a leak in my tire. I specifically stated that a leak was noted and it wasn’t due to the weather. I left after they assured me nothing was wrong and dismissed my concerns.
After having to continually air up my tire, having work interrupted to return the car to Longo Toyota, they finally found the nail that they should have found at my initial 5,000 check.
By then I had to pay $ 180 to replace the tire as it was irreparable.
Very frustrating and not the best experience for my first trip to Toyota Of Prosper.
I really appreciate the service at Longo Prosper. I'm really hoping Toyota will decide to continue the FJ legacy soon. In the meantime, I will continue to enjoy all the attributes and characteristics which make my 2014 FJ Cruiser TTUE so unique, trustworthy, and able.
Doug is the best! Thank you for taking care of my 4R Pro!
Weston was very nice and provided great customer service.
Promotion price given prior to purchasing wiper blades for 39 bucks. But at check out the guy said he never gave that price. Next time I will ask for written price prior to agreeing to any service.
Thanks. David did a great job. Good communication and customer focus. Very professional.
Thanks
I appreciate David’s professionalism and kindness. He shows a great deal of active listening and attention to details. Thank you!
Kenneth Cole James was exceptional and provided great customer service. Also thank you to Mr.Preston who went above and beyond to get me my car even after the service department was closed at 7pm.
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