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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
KATE D.
5 out of 5
2/22/2020
Everything went well
Christopher A.
5 out of 5
2/22/2020
Awesome Service!!!
Michael M.
3 out of 5
2/22/2020
Very good
Tom-Hilton F.
5 out of 5
2/21/2020
David is highly professional and truly understood good service.
Scott S.
5 out of 5
2/21/2020
Doug was fantastic. He kept me informed and updated throughout the service.
Gladys V.
5 out of 5
2/21/2020
Im completely da satisfies w Toyota Services ,and David Araujo for Amazing good job thank you
Jonathan R.
1 out of 5
2/21/2020
Service was great. But my vehicle smelled like cigarette smoke. I don’t think someone smoked in my vehicle but someone that smokes was likely in my vehicle soon after smoking.
Gilbert P.
5 out of 5
2/21/2020
Great service. Thanks.
John N.
5 out of 5
2/20/2020
Great service by Doug Ranzer.
Robert G.
5 out of 5
2/20/2020
Good service he kept me totally informed about my vehicle. Thanks
Sarika M.
5 out of 5
2/20/2020
Francisco is so helpful. Your service is awesome.
Peter L.
5 out of 5
2/20/2020
Very good service, very professional
Vicki B.
5 out of 5
2/20/2020
Jeff Hall was our salesperson. He was great!
Mike K.
5 out of 5
2/20/2020
Thanks
Julie T.
5 out of 5
2/20/2020
He went out of his way to help me out. He was very kind and knowledgeable. He didn’t make me feel rushed and answered all of my questions with no problem! I was very impressed with my experience!
Catherine E.
5 out of 5
2/19/2020
None
Jim P.
5 out of 5
2/19/2020
Great service
Littleton I.
5 out of 5
2/19/2020
Very courteous staff greeted me and the service advisor greeted me and explained what service would be provided, very knowledgeable and friendly . It was easy to make an appointment. I loved it the entire service took less than an hour.
Kathleen R.
4 out of 5
2/19/2020
The staff at Longo Toyota of Prosper is always a pleasure to work with. I can say without hesitation that Longo Toyota of Prosper has tapped into something different in the automotive sales world. I absolutely detest going to any dealership, with the exception of Longo. Keep doing what you’re doing. I have been a life-long Ford and Dodge owner. I purchased my first Toyota Highlander in January of 2018. While I absolutely do not like your Entune infotainment system and feel it is horribly outdated and in desperate need of an overhaul, bringing it up to speed with the infotainment systems that Ford and Dodge have, I am a Toyota convert. Not because of the car, but because of Longo Toyota of Prosper.
Christa R.
5 out of 5
2/19/2020
Dakota is my favorite service advisor. Friendly and puts me at ease.

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