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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Jake C.
5 out of 5
2/25/2020
We were very pleased and would recommend Toyota in Prosper to orhers
Steve C.
5 out of 5
2/25/2020
Great service from Doug!!!
Deborah W.
5 out of 5
2/25/2020
Dakota always goes the extra mile. I always get great customer service.
Matthew A.
5 out of 5
2/24/2020
I always receive excellent service when I bring my car in.
Ronyelle S.
5 out of 5
2/24/2020
Excellent service. Doug is amazing and very nice. Thanks
Fabian M.
5 out of 5
2/23/2020
Doug was great as always!
JASON F.
5 out of 5
2/23/2020
Very professional, friendly and trustworthy.
Dave D.
5 out of 5
2/23/2020
Great guy.
Maria M.
5 out of 5
2/23/2020
He did a great job and was a great advisor
Ashton S.
5 out of 5
2/23/2020
David was extremely helpful, mind, and kept me up to date!
Marshall P.
5 out of 5
2/23/2020
Doug is an outstanding service advisor. He is the reason I go to Longo for service.
Joshua B.
4 out of 5
2/23/2020
1. Kenneth was fantastic and attentive. If he is due for a raise, I hope this review cements the decision to do it. 2. David was my first impression of Longo and I keep coming back because he is seriously the best at his job. He talks to me like he actually gives a damn about you and your issue. 3. The waiting area provided me with everything I needed and honestly, 3 hours right by. You know how when you are hungover, and all you want to do is just be in bed? Well I was very hungover this morning, and found that waiting area to be very comfortable!
Gwendolyn T.
5 out of 5
2/23/2020
Francisco was wonderful and super helpful! I’ll ask for him on my next visit.
Abhishek S.
5 out of 5
2/23/2020
I had great experience. Francisco was great and facilities are among the best I have experienced.
Kara K.
4 out of 5
2/22/2020
David is an awesome advisor. My battery wasn’t in stock yet and my truck died and I needed a jump. David came out and gave me a jump and assured me that he would contact me as soon as my battery came in. I was able to get my car repaired and David was not only attentive, but always provides exceptional service. He is one of the main reasons I come to Longo for my car needs. David, you’re the real MVP!!????
Janice S.
5 out of 5
2/22/2020
Thank you for the shuttle home and back. Appreciate the service.
Karen D.
5 out of 5
2/22/2020
Doug rocks!
JULI B.
4 out of 5
2/22/2020
Dead battery discovered. Dakota worked an appt in for me same afternoon to take care of issue. Very much appreciated.
Amy W.
5 out of 5
2/22/2020
David is awesome. Always going the extra mile.
Jim C.
5 out of 5
2/22/2020
David is an exceptional service advisor that handles my vehicle with the greatest service and quality.

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