Doug and Kevin were great in taking car of our car
Service was fantastic
David did a great job as always
He is the reason I am your loyal customer
Above exceptional customer service.
Doug Ranzer continues to deliver outstanding customer service!
It was an awesome experience very impressed.
David always does a great job!
Great customer service and implementation of Covid 19 protocols
He gives me his full attention.
Kenneth James is an exceptional serviceman.
You are lucky to have him on your team!
It is always a pleasure to deal with him on my visits
because I know that he will take care of my car. He
has gained my respect and trust.
David did a great job scheduling the service and answering my questions. He quickly brought an issue with my battery to my attention and he resolved the problem. Very satisfied. Thanks.
He’s a great guy and always working hard. Love to chat with him as he as a great sense of humor and people like him are definitely worthy of being looked upon and he has great communication skills and is a very awesome guy.
I was told my 25k mile maintenance would take approximately and hour I made an appointment for 12:30 when I arrived I also asked for a State inspection to be done. 2 hours later I finally got my car back.
It’s a bit frustrating spending 2 hours with no communication form anyone
Just disappointed with the 2 hours I spent for a 1 hour appointment
And in NO way does a State inspection take and hour!
Francisco is always fabulous! Thank you!
Thank you very much! Yes, Doug provides awesome customer service and satisfaction in 99.5% of my services at Longo, however, he currently has parts trying to locate pins for my front brakes so that it can stop squeaking. Once the part is found or manufactured, MR DOUG RANZER RECEIVES A 100% CUSTOMER SATISFACTION RATING FROM ME! Thank you again, LONGO, Toyota of Prosper, TX.
Bedt regards, CAIN C
Kenneth was a pleasure to deal with. Very professional and courteous. 5 star service for sure!
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social