Weston was great ! Professional and caring !
Francisco customer service is the best! His attitude is great!
Hey Weston! You were looking cute the other day! You single? If so my name is Kaitlyn you should hit me up ****-****-xxxx or my insta handle is
I was checked in. Went inside to the waiting room. Noticed that there were 5 service reps sitting at their kiosks on their computer or talking to each other. There was one customer being waited on. I thought that my check in information might of been misplaced so I initiated conversation with one of the reps and he was willing to check me in. After that things were great. No one minds waiting when things are busy or backed up. Understandable. We live 5 minutes away and would really prefer for Longo to be our dealership.
Absolutely amazed at the intricacy and care of my experience and car compared to my original Toyota dealership. Weston provides excellent and timely communication/ answers to any questions you may have!
Cisco is very honest and trustworthy , thanks for your service
Great dealership. Great service.
Excellent. David was knowledgeable and knew my car personally having previous experiences with it. Top notch
Followed Doug to Longo He's a good service advisor and always been honest about work to be petformed.
Professional staff and results
Great service and staff. Clean environment
Good communication regarding vehicle status
Thanks for taking good care of me and my car.
This is a follow up to my pervious statement. While Mr Wallace hasn’t called back, he is above average to the other service personnel. Very professional, polite and the only person in the dealership that said he was sorry for the inconvenience. Others should take note of him and follow his example in this customer service industry. I would definitely work with him in the future. He has my trust.
Coolant hose came off the day after being replaced by the service Dept. Was stranded on side of road causing major inconvenience to my family. Not satisfied with the service visit as it should have been installed properly. Hose does not appear to be secured completely after installed, with the parts label left half torn on part. Not a happy customer.
Great service as always ????
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