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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Linda W.
5 out of 5
9/27/2020
Great service , great staff.
Amy W.
5 out of 5
9/27/2020
Great service
Stephanie L.
5 out of 5
9/27/2020
Chase Reninger was courteous, knowledgeable, and prompt. He kept me updated and made me feel comfortable. He seems like a person I can trust. The next time I need my vehicle serviced I will ask for Chase. Best employee I've encountered thus far! Thanks, Chase!
Darrell K.
5 out of 5
9/27/2020
Work was completed on time as promised. All questions answered. Work was explained in detail so I understood what was done. This is why we have five toyotas
Shane R.
5 out of 5
9/26/2020
Very friendly and kept me well informed during the entire service
Ikbal B.
5 out of 5
9/26/2020
Thank you Longo
Marques L.
5 out of 5
9/26/2020
Timely service
Brad C.
5 out of 5
9/26/2020
We always bring our Toyota to Longo for work. Longo takes care and does excellent work.
ALI R.
5 out of 5
9/26/2020
Doug was very knowledgeable and professional. Never had a bad experience with Toyota Longo
Scott R.
4 out of 5
9/25/2020
Doug is awesome.
Stan M.
5 out of 5
9/25/2020
Very satisfied
Dale H.
5 out of 5
9/25/2020
Great attitude and proactive functional service. Well done. Longo is consistently performing above expectations.
Juan B.
4 out of 5
9/25/2020
My service advisor today was James Kenneth Cole and his attitude is very polite and respectful and friendly. He really knows how to treat customers and is very knowledgeable on his trade. Big up thumbs for the service guys. Regards.
Lorne D.
5 out of 5
9/25/2020
He was very knowledgeable and professional.
Kristin S.
1 out of 5
9/25/2020
I came in there today for a tire rotation and a 15,000 mile check up on my van and I sat there for over 2 hours for that. There was a total of 4 people in the waiting room and I should not have had to wait that long. I will be taking my car somewhere else next time it needs an oil change or tire rotation. Two hours is completely unacceptable for a busy mom.
Francisco C.
5 out of 5
9/25/2020
Profesional service!!!
Bruce D.
5 out of 5
9/24/2020
Everything went very well.
Ryan L.
5 out of 5
9/24/2020
Excellent service and communication
Sharon R.
2 out of 5
9/24/2020
Even with an appointment, it took more than an hour for an oil change. Seems like a long time for something routine.
Debrah V.
4 out of 5
9/24/2020
I drive 40 minutes to this dealership because of the great service. Great job!

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