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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
LaTanya S.
5 out of 5
1/6/2021
Very easy and polite...
SHIVA A.
5 out of 5
1/6/2021
I love my Toyota , They were so nice and friendly and respectful, specially David the sales person ,and the manager Harvey , Thank you for everything,??????
Barry M.
5 out of 5
1/6/2021
He was very nice to deal with.
Steven L.
4 out of 5
1/6/2021
Several people in waiting room without masks. No sign that masks are required.
Camille W.
4 out of 5
1/5/2021
I certainly enjoyed my experience while visiting Longo Toyota. I also had the pleasure in meeting with service technician David which made my time spent worthwhile.
Mark S.
4 out of 5
1/5/2021
Excellent service. Set expectations when I checked in and then surpassed them.
Glen I.
4 out of 5
1/5/2021
Great guy. Always going beyond what I expect
MARIE H.
5 out of 5
1/5/2021
Also a pleasure to work with your staff!
Daniel N.
5 out of 5
1/4/2021
Great employee
Eric R.
5 out of 5
1/3/2021
Easy to work with, updated me when necessary, and explained all charges and service done.
Bhupendra B.
4 out of 5
1/3/2021
I just moved to Prosper city and this was my first visit to Longo toyota center. I am very happy with the service and will visit the center for all my car services.
Sally O.
5 out of 5
1/3/2021
Always professional, courteous and quick! He is always consistent in the service he provides. Love Longo because of the great service he provides!
ERIC L.
5 out of 5
1/3/2021
Kenneth and the rest of the staff were awesome! Quick service, put everything in terms that made me know exactly what was going on with my car, and were able to fix everything for me.
OSOMO O.
1 out of 5
1/2/2021
Despite my appointment, it took too long to attend to my car.
Azaray M.
2 out of 5
1/2/2021
Everything was perfect! But I thought when cars go through the service experience the car would be filled with gas. It was disappointing to see it wasn't once the car was ready. Other than that it was quick, simple, and efficient work.
Ross A.
5 out of 5
1/1/2021
David always takes good care of me. Love this dealer and this service department!
Manuel P.
5 out of 5
1/1/2021
Excellent service!!
GABRIELA C.
5 out of 5
1/1/2021
Happy new year
Jake H.
5 out of 5
1/1/2021
Doug was great! Thanks
Barbara C.
5 out of 5
1/1/2021
Doug has excellent customer service!!

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