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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Preston S.
4 out of 5
1/9/2021
Bien bien
Tony H.
4 out of 5
1/9/2021
Kenneth Cole is a great member of the Toyota Team. He is very knowledgeable and seem genuinely concerned with the issues my vehicle that day and got the issue resolved in a very timely manner. Thank you. I will be returning for any of my future vehicle needs and will recommend Longo Toyota Of Prosper to others.
David S.
5 out of 5
1/9/2021
Always a good experience! Thank you!
Jayme J.
1 out of 5
1/9/2021
I felt like it was way too expensive for an oil change. I also realized later that I had free rotations where I purchased my tires.
Raul B.
4 out of 5
1/8/2021
They washed my car ????
Larry J.
5 out of 5
1/8/2021
Fast, Friendly service
MICHAEL N.
3 out of 5
1/8/2021
Seems like the noise is a design flaw and since it can’t be fixed, I’ll be looking for a different vehicle.
Dean M.
5 out of 5
1/8/2021
David is extremely professional and proficient at his job!
Jose G.
5 out of 5
1/8/2021
Na
Stepahine T.
5 out of 5
1/8/2021
David was awesome! superior customer service!
Kerry S.
5 out of 5
1/8/2021
David Araujo Is excellent. I have high confidence in his help and he always takes great care of me - he is outstanding! Thanks - Kerry S
Yun L.
4 out of 5
1/8/2021
High quality tech service and very kind staff!
Gary H.
5 out of 5
1/8/2021
Westom was very helpful in taking care of my needs. Great service.
Roddy F.
5 out of 5
1/8/2021
David was very friendly, efficient, and helpful.
Matthew K.
5 out of 5
1/8/2021
Best service experience I’ve ever had.
Gary B.
5 out of 5
1/8/2021
Very friendly and professional service!
Salve M.
5 out of 5
1/8/2021
Excellent customer service. Professional and helpful staff.
Ali R.
5 out of 5
1/8/2021
Chase was very professional and courteous. I’ve found all your service advisors to be well trained by Toyota. My 15k service was done within the hour as promised.
Deva V.
5 out of 5
1/8/2021
Thank you for a great service and prompt follow up
Lisa R.
5 out of 5
1/7/2021
She was very helpful and put my needs and interests up front and first hand. Thank you

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