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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Josue C.
5 out of 5
4/7/2021
As always Superior customer Service. Thank you David!!
Dean B.
4 out of 5
4/7/2021
Wallace was excellent in all the questions I had and came back with an answer on an issue having to do with my cargo cover.
boh l.
5 out of 5
4/7/2021
Weston was very helpful .
Abagail B.
5 out of 5
4/7/2021
Doug Ranzor is the best service advisor on the planet!
ANDREA B.
4 out of 5
4/7/2021
David was very professional...but service time was a little longer then i expected
Richard C.
4 out of 5
4/7/2021
Will be happy to complete the survey
Bonnie T.
4 out of 5
4/7/2021
Kenneth has been my service guy for a few years now. He is awesome.
Tom H.
5 out of 5
4/7/2021
Weston was very courteous and professional. I had a very good experience. Thank you!
Richard C.
5 out of 5
4/7/2021
Excellent service
Margaret M.
4 out of 5
4/6/2021
Doug always does a nice job for me.
Vinay S.
5 out of 5
4/6/2021
Liked the service
BETTY S.
5 out of 5
4/6/2021
No comment
Dave D.
4 out of 5
4/6/2021
Weston is great to work with.
Melvin P.
5 out of 5
4/6/2021
Treats me as valued customer.
Dean M.
5 out of 5
4/6/2021
Great job!
Robert D.
5 out of 5
4/6/2021
Today’s appointment was great. Service was prompt and completed quickly.
Stephen C.
1 out of 5
4/6/2021
I had an 11 AM appointment which I showed up for 20 minutes early. From the time of my appointment. It took almost 2 hours for a simple oil change and car inspection. That seems a little excessive. I would have thought that an hour should have been plenty of time. I have no idea why it took so long.
Sue M.
5 out of 5
4/6/2021
Doug is always wonderful!!!!
Jack D.
5 out of 5
4/5/2021
Kenneth is awesome, he gives Longo Toyota professional image, it is evident that Kenneth truly cares about his service guests
Jeffrey Y.
4 out of 5
4/5/2021
Kenneth and David ALWAYS take care of me. Even squeezed me in last minute before close on a Friday to complete my service Saturday for an urgent matter. My wife drives a Lexus and I regularly take her vehicle to the dealer for service but their “premium” service pales in comparison to the service team at Longo Toyota (particularly Kenneth and David). Keep up the good work!!!!

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