It was a pleasure to do business with Mr Ranzer. He is thorough and professional.
David was amazing like always!
I appreciate Doug! He is the reason I go to Longo!
David, my Service rep was awesome explaining Toyota’s maintenance schedule. Obviously I have a more aggressive view on automobile maintenance rather than the bare minimum view Toyota has..
My gas levels still have not reset. I had a full tank of gas, now it’s down to 1/4. I have an appt in Plano tomorrow and I need gas.
Also they removed the base to the car seat , I feel that should have been replaced.
I didn’t get checked in properly. I ended up waiting 30 min and asked if it normally too that long to check in. They didn’t push the right button on the pad to queue me. I had a ride waiting on me so they had to wait also. Once I got to Chase customer service was good.
Lets just say I had much better experiences with how the adviser handled my concerns from oher car shops & dealerships.
Westin was very polite and kept me informed at all times. I’m very pleased with his service and your facility.
Always bring my Toyota Corolla to Longo Toyota of Prosper because this is home for my car service and trust David Araujo with everything my car needs. So glad to have him take care of my car, since I drive 300 miles for work each week. Love having a trustworthy person at the Toyota dealership! Trust is the most important thing for business or family!!! Thanks always David Araujo and thanks Longo Toyota of Prosper!!!
Great customer service. Very personable.
Thank you for your help, Kenneth!
Weston provided excellent customer service!
Doug was patient and prompt
Doug and your crew did a TERRIFIC job, as they always do! Only one complaint: WHEN ARE YOU GONNA BRING BACK THE COOKIES AND DONUTS !!!????! I told Doug to tell The Boss.... I ain’t buying another Toyota from y’all until you bring the cookies back! Did he tell you?
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Kenneth has excellent customer service! It’s nice to come by people like this and it’s makes the experience so much better! Thank you Kenneth!
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