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Real Reviews From Verified Customers

Service Center Review Summary

5 star 716 reviews 61%
4 star 231 reviews 20%
3 star 40 reviews 3%
2 star 78 reviews 7%
1 star 101 reviews 9%
Review Us
Mellisa G.
4 out of 5
10/20/2018
John was very courteous and called as soon as he knew what was wrong with my car. He continued to keep me informed when it was finished. Serra always gives me excellent customer service!
Jeremy G.
4 out of 5
10/20/2018
I had a great experience.
Roger C.
5 out of 5
10/19/2018
Outstanding service!
Gwendolyn N.
4 out of 5
10/19/2018
John was very helpful and my car was ready before the promised time.
Chuck M.
5 out of 5
10/18/2018
David was very nice and informative.
Antravis T.
4 out of 5
10/18/2018
Thanks David should be the manager over the whole service department
Johnny C.
4 out of 5
10/18/2018
David Lane did an outstanding job today. David is legendary, I heard he can do a wheelie on a unicycle. David's computer has no "backspace" button, David doesn't make mistakes. Legend states that David can unscramble an egg. Great work David! You da man.
Debbie S.
5 out of 5
10/18/2018
Tim was very friendly and professional as he explained the service my car “Lucy” was to receive. He is an asset to your Service team.
Fawzi A.
1 out of 5
10/17/2018
Took much longer than i was originally told. If they told me it will take a month to fix than it would of been better but constantly telling me it will be done at a certain time and its not done is bad customer service. Be honest.
Gaetan M.
5 out of 5
10/16/2018
Satisfied timTant was very helpful
Winnie S.
5 out of 5
10/15/2018
Great!
Jack G.
5 out of 5
10/14/2018
Excellent service and care from Johnny Thank you for your service
Keyondra P.
5 out of 5
10/14/2018
John was awesome! He got my car in and out in the time frame mentioned, he was also just a pleasure to talk to!
Sherman M.
5 out of 5
10/14/2018
Thank you
Larry G.
5 out of 5
10/14/2018
John was absolutely wonderful. Great customer service!
Martha R.
5 out of 5
10/13/2018
Very personable, kept me updated . Very friendly , professional.
Rhonda H.
2 out of 5
10/11/2018
Numerous returns to get repair. Still not repaired
Kevin G.
4 out of 5
10/11/2018
Johnny was great!! He took time to listen to our concern. Our Suburban wasnt starting like it should. He resolved the issue. What impressed me the most was that he kept checking in with me while I waited. Just keeping me in the loop. Thanks Johnny for your "Excellent" customer service!!Our truck is running great!
Sandra G.
5 out of 5
10/11/2018
Johnny was very informative and kept in touch with me to let me know when my car would be fixed.
Brenda E.
5 out of 5
10/10/2018
Johnny was very courteous and helpful. Appreciated his timely service. Thanks again

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