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Real Reviews From Verified Customers

Service Center Review Summary

5 star 716 reviews 61%
4 star 231 reviews 20%
3 star 40 reviews 3%
2 star 78 reviews 7%
1 star 101 reviews 9%
Review Us
Reginald J.
5 out of 5
12/17/2017
Johnny Chenault was professional!
Martha W.
5 out of 5
12/17/2017
Answered all questions w/o making me feel silly.
Larry H.
5 out of 5
12/17/2017
Thanks to Gabby for her assistance with my warranty coverage service. She was very courteous and professional.
Allyson B.
5 out of 5
12/17/2017
Great personality. Best experience I have had in a while
Demetria M.
5 out of 5
12/17/2017
Great friendly service...service staff was polite and got me in and out...Thanks
Joyce F.
5 out of 5
12/16/2017
She was very professional and kind
Clay S.
5 out of 5
12/16/2017
As always Johnny was great handling my truck.
Terica E.
5 out of 5
12/16/2017
He was very nice and the service was done in a timely manner .
Derrick P.
4 out of 5
12/16/2017
Dylan has excellent customer service He was very helpful and informative of all my options he makes it to where I am almost happy to come to the dealership
Jesse P.
5 out of 5
12/15/2017
work was effective ans efficient
Robert K.
2 out of 5
12/15/2017
One of the reasons I brought my vehicle in for service was an erratic right blinker. When I picked up the vehicle after $4500 work, the blinker was still erratic. I would’ve expected the vehicle to be thoroughbred inspected before turning it over to me, but that problem persists,
Earl J.
4 out of 5
12/15/2017
Got me in and out quickly. Also told me what the oil change will cost after my two free ones which I appreciated.
Quewannocei K.
4 out of 5
12/15/2017
Good experience. Went for an oil change it was done in a timely manner.
Thomas K.
5 out of 5
12/14/2017
Great service
Charmaine K.
2 out of 5
12/14/2017
Not completely satisfied overall management wasn't very professional about me getting transportation if Serra had to keep my car I've never heared of a dealer ship not having a loaner car was very frustated about the situation
Steven H.
5 out of 5
12/13/2017
Great service always
Randy T.
5 out of 5
12/13/2017
Johnny provided legendary service each step of the way!!!
Melissa J.
4 out of 5
12/13/2017
Prompt attention upon arrival, easy in & out for routine oil change & tire rotation. Would not trust my Tahoe service anywhere else!
James E.
4 out of 5
12/13/2017
Johnny is the best!!! I always know I'm getting taken good care of with him. I don't ever hesitate to call him if I need something. Thanks!!!!
Bridget C.
2 out of 5
12/12/2017
When I went to pick up my car, no one helped me. They were too busy playing on their cell phones.

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