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Real Reviews From Verified Customers

Service Center Review Summary

5 star 716 reviews 61%
4 star 231 reviews 20%
3 star 40 reviews 3%
2 star 78 reviews 7%
1 star 101 reviews 9%
Review Us
Keith H.
1 out of 5
4/2/2018
I called the night before to set up the oil change. The next morning, I arrived early and spoke with Johnny. I had mentioned that when I spoke with Tim the night before, he had said that it wold take an hour, to an hour and twenty to get it done. All told, it took an hour longer than discussed. I wish I would have known that and wold have rearranged my day.
Norma S.
5 out of 5
4/1/2018
Savannah was very helpful and provided welcome advice about my service needs.
Barry O.
2 out of 5
4/1/2018
The customer rep.Savanana was great...the pricing of wiper blades and replacement was too high.
Matt P.
4 out of 5
3/31/2018
We appreciate the service department taking into consideration that my wife was on a tight schedule to meet our kids from the bus. They were able to get her through in a reasonable amount of time to pick them up.
Kimberly W.
1 out of 5
3/31/2018
The service Dept. Had my vehicle 4 1/2 days this week & 3 1/2 days last week trying to find where a squeak was coming from when going over bumps. Finally on Friday, 3/30 I was told That the problem was found & fixed. I picked Up my vehicle, drove away, less than a mile down the road I could hear the same squeaking noise that it was making prior to me taking the vehicle in to the service department. I’ve had my 2017 Tahoe less than 5 months, it only has a few thousand miles in it. This vehicle is too new to sound like it does.
Jymes H.
4 out of 5
3/31/2018
The engine compartment was as clean as could be great job!!
Ronnie B.
4 out of 5
3/31/2018
I was completely satified with the work done on my 2016 Chevrolet Impala. John Rant was very curtious. The whole Service Department staff was polite and througout my wait, I was made aware of the progression of the service being done. Thanks to the whole Service Department staff snd the mechanical staff also.
Haneefah R.
5 out of 5
3/31/2018
Savannah was awesome and very kind
William B.
4 out of 5
3/31/2018
Good job. Good communication about diagnosis and repair. Will definitely be back when I need service.
Lucious P.
5 out of 5
3/31/2018
Great job
John C.
5 out of 5
3/30/2018
Very informative
Anthony B.
3 out of 5
3/30/2018
Short handed, 3 hours for an oil change
Kim M.
1 out of 5
3/30/2018
I'm not aware of who Angela Wilson is and I haven't had my vehicle serviced
Larry P.
5 out of 5
3/30/2018
Great
Michael C.
5 out of 5
3/30/2018
Mr Cox was absolutely awesome! Gave me great advice on what services to get that fit in my budget. He took time to drive me to work in his own vehicle when no loaner cars were available. A true professional dedicated to customer service. You just don’t see that kind of dedication anymore. I will be back to see Mr. Cox again.
Keith K.
2 out of 5
3/30/2018
I had an appointment the car was kelpt 3 days and still was not foxed.Ipicked it up because needed it and made another appointment and had to leave it 2 days.It was not her fault she was nice and very professional.She said you were short on techs.My problem is why make an appointment if it is going to take that long to get the work done.
Susan C.
5 out of 5
3/30/2018
Gr at personal service. Love the text stuff!
Portia L.
2 out of 5
3/30/2018
I came to get my oil changed Micheal Cox assisted me I arrived at 12:30 I didn’t leave until 3:30 . My whole day was spent there and as I waited I notice that people who came in after me left before me . I was very displeased with my experience . This was my 2nd time coming to receive my free oil change and I honestly don’t know how I feel about returning . I guess all free things not good . Not the best experience I most definitely don’t want him helping me again with such unfairly treatment . If I really didn’t need the services I would’ve left I spent my only off day getting my oil changed and I wasn’t able to handle any business I needed to handle !!!!Customer Service is everything
Bruce N.
5 out of 5
3/29/2018
I appreciate you being able to service my truck today as a drop in. It was done in a short period of time. Thank you again. Lana Northrup
Doc C.
3 out of 5
3/29/2018
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