About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 716 reviews 61%
4 star 231 reviews 20%
3 star 40 reviews 3%
2 star 78 reviews 7%
1 star 101 reviews 9%
Review Us
Demetria M.
5 out of 5
6/10/2018
Great service!
Richard W.
4 out of 5
6/9/2018
Completely satisfied customer here.
Thomas T.
5 out of 5
6/9/2018
Work was done in a timely manner. Everyone was extremely nice and helpful. Will definitely be back in the future.
Lauran S.
1 out of 5
6/9/2018
Both times we have chosen Serra, something important was wrong. The first time, I made an appointment and when I arrived, there was no appointment scheduled. The most recent time, we requested a crack in the windshield b corrected. The price my husband was quoted and the price we laid were about $40 difference. We will not be returning to Serra.
James E.
5 out of 5
6/9/2018
great service as always!!
Beverly W.
3 out of 5
6/8/2018
Computer should have been reset to 100%. otherwise fine.
Meshiki P.
5 out of 5
6/8/2018
Everything was wonderful!
Donna N.
5 out of 5
6/8/2018
He has great customer service and text me thanking me for doing business with Sierra and when my care was ready. 5 ????
Pamela S.
5 out of 5
6/8/2018
Everything went smoothly and returned in a timely manner. Very pleased!
Gregorie P.
4 out of 5
6/8/2018
Why am I receiving a survey from Mitsubishi?
Charles A.
5 out of 5
6/8/2018
Service work was done exactly at the promised time - excellent customer service!
Martin C.
5 out of 5
6/8/2018
He always takes care of my service needs with professionalism and efficiency.
Kristi B.
5 out of 5
6/7/2018
Loved the fast and efficient service!
Kelli M.
5 out of 5
6/7/2018
Ive been using David for years. He's the only reason I come back. He values my time and I appreciate his quality service that is consistently above par!
Jonathan B.
4 out of 5
6/6/2018
I just wish that it was explained to me up front that my van manual was switched out and why. I understand now after calling up there myself, but it would have been better if you all told me prior to me leaving the dealership. Also, thank you for the surprise service discount and the car wash coupon; little things go a long way!
Michael C.
5 out of 5
6/6/2018
Johnny does a great job and is very proactive. He kept me up to date and informed on the progress of my Tahoe service. Thanks! Mike
Phillip G.
1 out of 5
6/6/2018
It took 3 hours to change oil and fuel filter. I also wanted my rims restored to manufacture specifications. I'm not able to put air in my outside set on rear tires because the last time I was there for service they rotated my tires and put the rims on backwards. Let's not talk about the fact they still have not successfully aligned my front end. I have been in 4 times for service and have had issues every time. I question of the service manager is up to the job.
Conus G.
4 out of 5
6/6/2018
did not serra had gone back to appointments until i had a problem. it's great to be informed. thank you
Elizabeth M.
4 out of 5
6/6/2018
David is the best! He always makes sure my Silverado is taken care of. Today I went in for an oil change, tire rotation and to have a recall done, I was shocked when I was told my truck was ready in less than an hour.My salesman,Paul Seward even saw me in the waiting area and as he always has done he came over gave me a hug and made sure everything was ok. The people at Serra always make you feel welcome and treat you like you're apart of their work family! Great guys and great service!
Clarence C.
2 out of 5
6/6/2018
Phone call 1st thing in the morning. I paid too much money for my truck to be repaired and to be dissatisfied with the results. I have some major complaints.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.