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Real Reviews From Verified Customers

Service Center Review Summary

5 star 716 reviews 61%
4 star 231 reviews 20%
3 star 40 reviews 3%
2 star 78 reviews 7%
1 star 101 reviews 9%
Review Us
Brenda F.
5 out of 5
7/3/2018
I can always trust my service with Johnny. He is honest and professional.
John B.
5 out of 5
7/3/2018
Great service!
Jymes H.
5 out of 5
7/3/2018
Thanks for the quick turn around
Heather C.
2 out of 5
7/1/2018
Mr. Tant was nice. I have a problem with the way my car was treated by the driver who drove it into the bay. He was driving out of the parking the parking lot way to fast and the front end of my car came into contact with the road with a very loud noise.
Scott D.
4 out of 5
6/30/2018
David Lane did a great job with getting my vehicle serviced. Went the extra mile to resolve something that service technician forgot to do. Thanks David for taking care of me!!
Jared M.
5 out of 5
6/30/2018
Excellent service. Always willing to help.
Michael S.
4 out of 5
6/30/2018
The notifications at drop off and through completion are great for working Americans.
James L.
4 out of 5
6/30/2018
Johnny is a awesome employee of yours . He had always gave me great service and I enjoy dealing with him . Does ur dealership rewards on the way he handles people , your customers . He is a great asset to ur dealership .
Charles Z.
4 out of 5
6/29/2018
SERVICE WAS PERFORMED BY THE TIME PROMISED
Bobby B.
5 out of 5
6/29/2018
Very helpful and professional. I will continue getting my truck serviced there.
Beauty W.
1 out of 5
6/29/2018
It took two 1/2 hours to do a oil change.i asked for a loner car but was told tags were stolen on those cars but I will come back This has never happen before.still a great place
Anita H.
5 out of 5
6/29/2018
Car was ready in so quick! Very friendly service from everyone I talked to.
Danny C.
5 out of 5
6/28/2018
Thanks to Johnny
Ronnie B.
5 out of 5
6/28/2018
Johnny was great as usual! Thx again
Kimberly B.
4 out of 5
6/26/2018
Johnny made sure to have the tech check everything. He explained to me exactly what was going on with my air. I was in and out in no time.
Conus G.
1 out of 5
6/26/2018
arrived at serra at 9:am was told they were non busy today, waited all morning.service started on my traverse at 12:20 am.was told my vehicle was ready at 1:07 pm my last with a recall notice the service dept had to wait another hour for him to return.from lunch with my keys. this will be the last time we will use any of your services. have been been a customer of serra chev. for over 20 years. and have been dissatisfied with your service for servial years
Linda S.
5 out of 5
6/26/2018
Great job
Katherine C.
5 out of 5
6/26/2018
John very knowledgeable and courtesy service time was excellent
Kim B.
5 out of 5
6/24/2018
He was very friendly and courteous.
James H.
2 out of 5
6/24/2018
If a customer takes the time to make a appt. Especially a oil change the time should be honored before walk ins , two hours for a oil change with a appt. Is Ridiculous!!!

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