Bill is awesome, he always provides top notch, high quality, service.
Dan is always very gracious and patient with my questions. He is very good at keeping me updated on the status of my vehicle.
Dan was sooooo courteous and responsive to my needs! He really cares about his customers and makes sure all your questions are answered. He is very valuable and made a potentially stressful repair easy to get through. Thank you!
Thank you. We are 100% satisfied with the service on our Ford F150.
Bill was such a pleasure to work with. He was kind even when I was impatient. Darlene M
Service was great well done!
Adrian was awesome, pleasant and very professional and handled the service of my vehicle great.
Dan was terrific, he kept me informed on any progress and delays, he listened to my concerns and is very knowledgeable. Dan is very personable and made my Experience pleasant.
I missed my carwash because my vehicle was completed just at closing but I'm sure I'll get it next time.
Bill the service advisor did a good job no problem with him. However upon picking up my car I looked it over and the tech forgot to put the skid plate back on I only noticed because I took the time to look the car over. I also noticed over a quarter of my fuel gone from my car, which is funny how I had to return the rental with a full tank but when it comes to my car who cares right? Obviously no one. What’s even more frustrating is that I was missing a good portion of fuel with only 10 miles put on my car, which means that I guess they were having a fun time in the car.
Upon getting home I also noticed my front bumper was scuffed up to the point where I do not believe it will be able to come off. This whole recall has already ruined this car experience for me but to receive my car with out the skid plate? And fuel missing? I’m very frustrated to say the lease. This is a expensive car that I try to take care of! I probably won’t be keeping this car much longer anymore but I am extremely frustrated and will never go to this dealer ever again for my car purchases.
Bill went above and beyond the service I came in for. He took care of two recalls that I wasn’t even aware of. Great job! Thanks!
Very happy with the personal notification that my car was ready and 15 minutes earlier than expected.
Dan was making allegations of me doing burnouts In my vehicle and that there is a video of it on YouTube. When I asked to see it he ignored me. He didn’t want to warranty my vehicle and wanted me to sign for the tear down of my motor. I asked to speak to a supervisor and he said there isn’t one. My dad was speaking to him and he interrupted him saying he is only going to speak to the owner when my dad is the co signer. He then answered and handled a incoming phone call. On top of all that he said if you’re not going to sign then you can tow your car out of here and get a lawyer.
Bill was very helpful and answer all of my questions.
William always takes good care of me when I bring my F 150 in for services
Everything was good as far as my service advisor is concerned. It was the wait time,too long!..just to check in my vehicle,with an appt., with the service advisor and the wait time just for a oil change,too long again!..If I may make a suggestion to hire more technicians to just do oil changes and more service advisors to expedite the check in process. Thank you!..from a loyal customer.
My service rep.,Dan, worked quickly to resolve my problem. And he followed up to make sure my car was fixed. He listened to my concerns and frustration. Thank you and please thank him for me. Barb Dettloff
Dan was very helpful and even had the work done
ahead of schedule. AND, under warranty!
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