prompt friendly service and answered all questions
Thanks
Bill was so reassuring that everything would be taken care of. He ensured I could pick up my car late after being unable to make it back to the dealership in time
Extremely knowledgeable of the situation but I was having with my vehicle
Adrian was competent, well organized, friendly, and professional. Everything went very smoothly.
Service writer was fantastic. Car came back smelling like oil/gasoline possibly from the technician that drove it out? With suede/leather seats, I would have expected plastic covering to prevent that.
Thanks, bill was great. Hopefully this clutch lasts longer than 75k or I'll be seeing you soon.
Adrian is a great people person! He knows how to determine the needs of the clients that he serves! I would trust him!
Very good service from Bill Snyder
I am very disappointed with my services. My invoice said my tires were rotated and they were clearly not!! I turned in a “the works coupon” and it was supposed to be included. Also it said they checked my tire pressure and this morning my low tire signal came on. And I went last November and gave the same coupon I still have the receipt and somehow this time I was charged 10$ more. I called to complain and the young lady told me I have to call Monday!!!!
Very nice person and he took care of me in a timely manner.
Thank you for helping me i really apreciate it
Always informative and helpful
Service advisor was very professional and courteous. Changed my perspective on getting service. Prefer no more Quicklane.
Friendly and professional service, thank you
The car was repaired well, but it took 4 days instead of the two or even the 3 I was told. Made figuring out additional transportation challenging for a family of eight, with 5 in school. Would have appreciated a discount for the inconvenience, but I am glad to have my van back. The service tech Bill was very nice.
Each visit gets better both the customer service that I receive from Mr. Sidener and the performance of my car. Mr. Sidener is always right on target concerning the recommendations for servicing my car. It leaves me with a good feeling in knowing that my Service Adviser is advising me accurately and every penny that I spend on maintenance for my car at Ford Antelope Valley is well worth it. I also appreciated the car wash and detailing I received after my car was finished being serviced. I am 100% satisfied!
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