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Real Reviews From Verified Customers

Service Center Review Summary

5 star 343 reviews 68%
4 star 68 reviews 14%
3 star 25 reviews 5%
2 star 21 reviews 4%
1 star 46 reviews 9%
Review Us
Michael F.
5 out of 5
12/31/2017
Excellent work
Kristin F.
4 out of 5
12/31/2017
I feel that before vehicles are moved out of the service area that the service technician should let a customer know about any issues with that vehicle. In doing so if any issue need immediate attention they can address it without bringing your vehicle back into the service area.
Lea K.
5 out of 5
12/31/2017
Robert Erickson was a very pleasant and friendly person, even seeing him work with other customers, he was very reasonable and understanding. He, along with all of the other Employees that had helped me in my recent visit were all smiling, welcoming and nice. Great customer service all around. I am always satisfied and will forever be returning to Crowley Dodge because of all my past visits. Thank you team Crowley!
Kevin D.
5 out of 5
12/30/2017
Truck was repaired in a timely manner and i was well informed ,very satisfied .
Nathan S.
4 out of 5
12/30/2017
Pleasure working with Mark to make sure all my concerns / issuescwere addressed and fixed.
Brenda F.
1 out of 5
12/30/2017
A 2 1/2 hour wait when your the 4 th car in the door in the morning us unacceptable. No explanation was provided. Others came and went and j sat and sat. Then the bill presented was $40.00 over quoted price. Yes it was fixed but no explanations were provided. I don’t just want solutions I want reason why what happened? Something I did or should have find differently? Did an employee make an error. Errors happen I understand that. I just happen to want why’s in additions to solutions. Again a 2 1/2 hour wait is TOTALLY UNACCEPTABKE. and nit contact during the wait time was made.
Frances P.
5 out of 5
12/29/2017
Very accommodating staff. Mark is excellent service Manager and staff are excellent. Spent a lot of time on phone with Dillon. Very polite young man
Keith G.
1 out of 5
12/29/2017
The vehicle mileage is blinking since service yesturday.
Mike K.
4 out of 5
12/29/2017
josh was the best service writer i have ever dealt with. he explained everything was spot on quoting price of service, and it took less time than he told me. if i lived in Connecticut. i would diffentlyvbring my ram to josh for all my service.
Andres A.
5 out of 5
12/29/2017
Thanks
Barbara L.
5 out of 5
12/29/2017
Excellent service. Great professional staff!
Stanley K.
5 out of 5
12/29/2017
Quick service. I'd recommend Crowley
Gary F.
5 out of 5
12/29/2017
Everything was fine
Colette M.
5 out of 5
12/29/2017
Joshua was very professional, respectful and polite. Answered all my questions to repairs that were needed.
Edward H.
5 out of 5
12/29/2017
Yaritza is a knowledgeable service representative and great addition to the crowley family!
Gayle W.
5 out of 5
12/29/2017
Great service as usual
Martin D.
4 out of 5
12/28/2017
As what seems to be a trend for me, being on the road 40,000 a year with my mini vans over the past 20 years, Crowley service team is second to none! They always seem to diognose and repair where others failed. I am so appreciative of the ease of service and always making me feel important.
Eric L.
5 out of 5
12/28/2017
All good. Drivers were very helpful as well. Thank you.
Jean Y.
5 out of 5
12/28/2017
Excellant service. Everyone was helpful and courteous
Tanya L.
5 out of 5
12/28/2017
Mark was great and helped me get in and out without any issues. I appreciate he was so considerate of me time. Thank you, Tanya

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