Wonderful experience! Everyone was extremely friendly and helpful and were able to help get me into the car of my dreams! I couldn’t be more grateful!!
I was satisfied with the service but when I looked at my car it looks like someone ran into it leaving a mark on the finish under the gas lid. I tool a picture but didn’t have time to go back inside and tell the service man because I would have been late for work. The only other thing that I was a bit concerned about is the loaner car had two incidents when I was driving it were the cars transmission was reveling up to the point I had to pull over. The tachometer was winding up to almost the red line so once I pulled over both times, and shifted into neutral until the rpms went to zero I then put it back into drive and it was okay. I reported it to the service man. It scared me more than anything because I thought the engine was going to blow! I never complain but thought you should be aware.
Glenn was very professional and did a great job of explaining everything thing to me after the service. Thank you.
Mark has helped us for many years and has been totally committed to taking care of our car and making sure that he understood what our needs were.
Thank you Susan and Don has helped us for many years and has been totally committed to taking care of our car and making sure that he understood what our needs were.
Thank you Susan and Don height Hight
As i said in my last comments Mark is the utmost professional and it’s a pleasure working with him in service.
Vito B
I always will appreciate good service. And Crowley is the place for me. I purchased my 2012 Laredo January 2012.
Always a pleasureable experience at Crowley Auto service and sales.
VERY pleased with everyone at Crowley, Came for an oil change, No appointment, and they serviced MY recall as well, all under an hours time.
Mark went above and beyond to keep me informed of my vehicle l’s progress.
Glenn was great and very helpful.
Great service. Kept me up to date during repairs.
Thank you for your service
Jim is very helpful !! Great service and I Thank you too the mechanics !!!
Yaritza was great! Very pleasant and efficient. Great combination! Made my visit great.
Was told to pick up my car and that it was ready when in fact it still needed to go back to the body shop and now it’s a confusing mess. I even asked multiple times when I arrived to pick up the car and they insisted it was complete.
Yaritza is great. Very personable and very professional.
Staff were friendly and informative. Service was quick. Waiting area was comfortable and I appreciated the free coffee!
I have left a note with my keys about what I have tried and they decided to call me back and tell me i need a PCM. I already replaced the PCM and it didnt help. He told me I needed the ASD relay in for it to work but I didn't have the relay in since I bought the vehicle....there is something else wrong with my jeep and they decided it's the PCM but they would prob change it and say I have 2 problems and want to dig in further to find the main problem. My PCM is good because I just tried a new one and the same problem was there. I feel like the $200 it cost me for them to diagnose a problem should have never happened. I am very well aware of wiring and I had already figured out the the computer was not sending a signal to the alternator, so therefore I changed the PCM, But surprise, it didnt fix it. There is a problem further down in the harness. I dont even feel like I should be paying 2 hours as I already had the whole harness torn apart for them when i brought it in and i told them what I have tried....im disappointed in the service and I will never bring my jeep back or recommend this place to anyone that has electrical issues.
Marks professionalism and knowledge of his job makes him a pleasure to work with.
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