About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 343 reviews 68%
4 star 68 reviews 14%
3 star 25 reviews 5%
2 star 21 reviews 4%
1 star 46 reviews 9%
Review Us
Richard G.
4 out of 5
11/7/2017
I enjoyed speaking with Mark regarding my problems with my car. He answered all my questions and delivered the service in a timely manner. This is the first time that I have had to deal with problems with my vehicle as my recently deceased husband always took care of these things. Mark made this easier for me by his friendly but professional attitude. Thank you Mark. Sincerely. Nancy Gonneville
Susann R.
5 out of 5
11/6/2017
Great service from Robert and team!
Hector R.
1 out of 5
11/6/2017
Absolutely ridiculous that a simple oil change took 2 hours. Checked in at 10:30 and I was told I should be out the door by 11:45. I received a text at 12:00 the the vehicle was ready for pick but had to wait another 30 minutes for my vehicle to be brought up to the front. Arrived at 10:30 departed at 12:35 for a routine oil change
Sean C.
1 out of 5
11/6/2017
I am not pleased with my last service. It started with a 430 appointment for an oil change and tire rotation which was not complete till almost 6pm. The customer with the same 430 appointment, who came in after me was taken care of first, and the service rep gave me an excuse about the master tech was needed for my oil change?? The service is still not complete since my oil change message is still on. I’m not even sure my tires were rotated? Tire pressure is not set to the recommended 39 psi? These are the details I expect to be any tech can complete when I take my Ram to the Dealer. I will be looking for a more accommodating dealer for future services.
Ioannis S.
5 out of 5
11/4/2017
Great service
Kathryn M.
5 out of 5
11/3/2017
Glenn was very friendly and helpful!
John F.
5 out of 5
11/3/2017
He was polite and informative
Joseph W.
1 out of 5
11/2/2017
When I scheduled my appt for 2, I was assured I'd be out by 3. When I brought my car in the service person told me 45 mins. It took well over an hour and I was late picking my kid up from school. I understand things take time, just be straight forward and honest so I could make arrangements a head of time.
Bruce A.
5 out of 5
11/2/2017
Car was ready early as promised. All work was done Thank you.
Wayne D.
1 out of 5
11/2/2017
It takes way too long to get an oil change! I even called to see if you were running on time before I left for my appointment, but when I got there they said the girl should’ve asked and they were behind, once again! Then I had to turn around and go back to Crowley after I left because I got a call that they forgot to put my air filter back in my car! Ugh!
Rachel B.
5 out of 5
11/2/2017
Did a good job very pleased
Anthony B.
1 out of 5
11/2/2017
Headlight still out!
Sean M.
5 out of 5
11/1/2017
It was good
Clorinda M.
5 out of 5
11/1/2017
Danny did a great repair on my vechile. Jim got me in for my appointment and I was done in a short time. Thank you
Carl B.
4 out of 5
11/1/2017
All went well, as it usually does.
Timothy O.
1 out of 5
11/1/2017
My first new car experience was terrible... the lack of communication was astounding. My sales rep only called me once in 6 months (yeah it really took that long) to provide an update on my vehicle status, and that was when it was time to pick up the van. I had to call and find out what was going on after deadlines were missed. Mr. Crowley himself called me, but he was misinformed about the whole situation and I really feel like he did nothing to help make me feel better about the situation. I will use you guys for service of the vehicle, but I will not purchase anything else from you guys in the future. If I hadn’t waited so long for this van (ordered 5/2), you would have another on the lot and I would have taken my business elsewhere. My sales rep blew it, and Mr. Crowley’s misinformed phone call just proved my point that there is a huge lack of communication. I as the customer should not have chase you guys down for information, or be made to feel like you guys don’t care about me. But that’s how it is, all you guys cared about was where to sign.
Robert Z.
5 out of 5
11/1/2017
Fast and friendly
David M.
5 out of 5
11/1/2017
Thank you.
Ann Marie.
5 out of 5
10/31/2017
Thank you
Joseph L.
5 out of 5
10/31/2017
First service experience went great. Donny answered some important questions I had. He is a great employee and deserves a big raise.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.