Always does great work! Keep her on your team, one of the highlights of Kia.
NOT sure the car damage is completely perfect but so far no issues.
I liked how kind and professional the entire service staff was to me. I especially like how they solved issues about providing service car while remaining caring and professional. For example, I was concerned about the trunk of the loaner and the adviser offered excellent suggestions and let me decide. I am very happy to find a business with caring staff. I will remain a loyal customer.
Although it took longer, I am happy with the effort on trying to discover the source of the problems. I liked talking to the techician also to understand the issue more. I was surprised that the AWD disengaged at 15 mph instead of 30 listed in the manual. Hmmm
Not a problem the service was great
Your service department has always treated us with respect and kindness. They are a great team, making sure they are doing all they can to satisfy our needs. We also love the shuttle service - friendly and good drivers.
Thomas was a very nice and helpful. Thank you.
Thomas is an awesome individual and had my car done much quicker than expected.
Service was on point. Keep up the great job.
Fantastic attention to my Kia service experience. Thank you James Marquez and your service team.
Problem came back the next day and will require me to take additional time out of my day to have it fixed again.
Ok with the service except the problem with the radio.
Will see what corporate says.
Thank you for the good job done!
Apparently Cassandra failed to schedule my paint repair at a time when there was someone available that knew anything about paint. The gentleman that talked me into buying the touch up paint convinced me it was a simple matter for your people to touch up the scratches on the back bumper so that it would be barely noticeable. The gentleman that helped me today convinced me it was a major job and that it would look worse repaired than left alone. I left your shop today knowing that I will never return there except to terminate my lease.
Roger W
I love working with Cassandra. Her customer service is above and beyond the normal. Thanks Cassie
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social