My 60k service went very smooth start to finish! Even though I was late to my appointment I was still checked in promptly and got a rental for the day. Couldn’t be better.
Very courteous and helpful
James Marquez is awesome!
Dakota was great! I really appreciate the entire service staff at **** Hannah Kia.
It is very difficult to communicate directly with people. The express pay was great but then I almost didnt get a shuttle ride because it was so late. I expect more for the money I paid. Cassy did a great job. It's the process that needs tweaking.
The service provided to me today was greatly appreciated. Cassandra is knowledgeable and kind. I’ll be back!
Excellent service and value!
From the first time we met her it felt like we’ve always known her. She always made us feel comfortable and tell us what we need to know right away. She’s fast, knowledgeable and goes above and beyond to make our experience enjoyable. She knows who we are every time we come in and to us that’s huge.
She was the best! Things were a bit messed up when I got there, but she made sure to get me set up and on my way... Her customer service was some of the best I've ever experienced. Thank you!!
Always a very pleasant experience. Friendly associates, clean environment and excellent work.
Always a pleasurable experience here. I stopped going to other oil change and service centers as I found **** Hanna service to be no hassle and always friendly with out someone trying to push me into unnecessary parts and repairs just so they can make an extra buck. I bought my car here and was happy with tbat experiance and I will continue to have it repaired or serviced there.Cassandra kept me notified as to the service being completed and kept me in the loop as so I didnt feel like I wasn't important like other service centers made me feel.
Everyone was super helpful.
My service rep, Cassie was awesome. But it seems that Kia Service no longer provides the vaccum/car wash. Although a simple thing, it really puts the cherry on top for how you get your vehicle back. It does state in the description of services to test drive and send to be washed. That never happened.
James always takes goid care of me - thanks James!
Excellent service throughout.
I was very satisfied with the fast service
Cassandra was great and went above and beyond to help me program my phone.
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