Your team did a great job
Cannot believe they could not duplicate situations that caused the problem for which I brought the van in for.
You have a very excellent team from the check in to the shuttle drivers to the check out.
Thank you for the Great Service.
Vehicle was attended to very well but upon retrieval of my car the tank was empty I didn't even have enough gas in the tank to make the last ten feet to the pump when I left my car it had an 1/8th of a tank I have pictures too if I was required to replace fuel in loaner car they should have been courteous to provide the same
Awesome customer service
Patient, thoughtful - thank u
I think you (and others) should abandon this type of survey that requires a perfect score, "complete satisfaction," 10 out of 10, etc. in order for the individual who provided the service to "pass" his/her evaluation. Any survey that requires a perfect score demonstrates an unrealistic expectation of an employee on the part of the surveyor/employer. I will not continue to fill out these kinds of surveys - they make you look like you don't want constructive or thoughtful feedback based on your customer's actual experience.
Thanks for getting me in today!
Thank you for having my car vacuumed before I left.
Fast and friendly. ????????
Dakota is an excellent customer service rep. Wish there were more like him.
Cassandra is always awesome. She knew we were short on time and got our work done as quickly as she could.
Cassie was a great help, as always! Thanks to everyone at **** Hannah Kia for getting my vehicle up to speed enough to put me back to work! Kudos!
I'm very happy with my service I received
Very helpful and informative!
Came in early and they got my car done early. Super slick.
Thank you for taking such good care of us!
More than pleased. Love that Dakota goes through everything so no future problems happen unexpected.
I've had my Kia for 1 year now. Always get great customer service. Good communication, no complaints here!
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