Service Center

Real Reviews From Verified Customers

Rodney R.
5 out of 5
7/28/2018
The lady that helped me was very helpful
Erika H.
1 out of 5
7/27/2018
It took 6 hours to change 1 tire.
Monica J.
2 out of 5
7/27/2018
We're good. I got a free oil change with delivery service due to all the issues. Not sure that James or Cassandra are good but the service director took care of us after all the mistakes.
Drake S.
4 out of 5
7/27/2018
Wonderful work, it looks great, I want to thank him very much. The reason I chose **** Hannah is because even though it's in Vancouver and I live in Portland it was the cheapest and I called five different dealership and got five different quotes for parts and labor that just don't make sense to me so thank you again
YER P.
5 out of 5
7/27/2018
THANK YOU FOR EVERYTHING!!
KELLY H.
5 out of 5
7/26/2018
Cassie was very friendly and helpful. This was my first visit and it was the best service experience I've had. She's awesome!!!
Doris E.
4 out of 5
7/26/2018
James always is excellent in the service he gives me and he keeps me in the loop while my car is being serviced. He is a great person and I am very impressed with the way he represents KIA.
TRACI Y.
1 out of 5
7/25/2018
Cassandra was amazing to work with. Disappointed in the detailing of my windows. Must’ve used a horribly dirty rag as the streaks were aweful. Nothing else to complain about.
John J.
3 out of 5
7/25/2018
Every employee that I had contact with, on the phone and in person, asked if I had been there before, even after looking up our information. We purchased our vehicle from **** Hannah Kia, had every service done there and are part of the customer loyalty program. It would be nice to be greeted as a loyal customer and welcomed back when we come in for service each time.
Anne P.
4 out of 5
7/25/2018
He was extremely helpful and I never felt like I was causing any trouble even though I came the wrong day. Thank you for your continued high quality service. You are wonderful!
Faith D.
5 out of 5
7/25/2018
Outstanding service!
LAWRENCE M.
4 out of 5
7/25/2018
Took awhile but good service
GINGER S.
5 out of 5
7/25/2018
Yes I was satisfied! Employees very nice & helpful! Thank you!
Jeanni A.
5 out of 5
7/25/2018
Very courteous, answered many questions regarding service and maintenance.
Keith J.
5 out of 5
7/24/2018
Thanks for the shuttle ride. Wish you still vacuumed and washed cars.
Stacie B.
5 out of 5
7/24/2018
Very friendly service and communication. Thank you for making this experience not so much a huge inconvenience concidering what needed to be done. Much appreciation!
MARYANN S.
4 out of 5
7/24/2018
I will be very happy to give a good report. Thank you for always making me happy that I chose **** Hanna. I knew him several years ago and liked he and his wife very much.
SUSAN Y.
1 out of 5
7/24/2018
After driving home from work about 20-25 minutes into the commute the air started to warm up and it stopped being cold.
KIMBERLY C.
5 out of 5
7/24/2018
Molly is the best! My service is always great with her!
MICHAEL A.
1 out of 5
7/23/2018
And a clip on the cabin air filter cover is now broken.

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