Kassandra was great! Slightly disappointed my $600 car service didn't come with a car was and maybe a vacuum. Feeling like that should have been done.
Dakota was great. Found out leaking from under my car today. Seems to be coming from around the oil filter. Never had a leak before. Not happy i have one now!
When I called to make my service appointment for my 22,500 service I was told that an air cleaner was included in the service when I pick the car up James had informed me that the cleaner was dirty but at this time it would be changed at my next service appointment I had a complementary oil change but was never told about the air cleaner being dirty I would've had them replace it if they would've called when I got home I looked at my invoice and noticed that the air cleaner was on my invoice and it was denied declined I don't I don't know who declined it but I was unhappy to see that on my invoice as to if anything happened to you my vehicle status as far as maintaining it it would be wrote on there I don't know who made that decision but I wish they would've called me to have that installed I would've been happy to pay the 3195 I will wait to have somebody call me to talk about this thank you
Cassandra wasn't the person who i delt with it was a gentleman. I was satisfied with the visit except for that after i got home i read the paper work that was given to me and it stated that my brake fluid was a critical concern. It was never mentioned when i was checking out. It also stated that my front tire tread needed attention. Not sure if these were important or not.
I was happy to had been able to get right in. Cassandra was very courteous..
I have always had great customer service from Cassandra. She remembers me every time that I come in. She has great anticipation of your needs and is a pleasure to do business with.
The woman working with him has exceptional customer service skills...both she and Dakota were knowledgeable and kind.
Ill be back.
STEPHANIE K
**** Hannah Kia never disappoints! Great service, my vehicle was ready before the time frame I was promised, which is always a plus. James was professional and kept me updated with the progress on my vehicle.
Friendly, easy to work with and fast
Dakota was very friendly and professional.
Cassie and Devan are amazing! I have always experienced excellent customer service with Cassie and Devan made it possible to solve my dilemma. I am beyond grateful and never have to worry when it comes to receiving the best service. Thank you again for all your help!
James has always been right there for me. I'm 76 years old and I've had a lot of serves people in my day and James is right at the top
I already made my feelings about being lied to and ignored regarding my fob issue clear in my email.
I rather expected that my car would be washed and vacuumed just because it was only getting a tire replaced what happened to that free car wash stuff that I was supposed to have with my car anytime I brought it in
Our experience was with Nick from DH Honda. Definitely world-class service.
Everything went quite smoothly!
Exceeded my expectations in getting luggage rack installed same day.
I had just come in to schedule an installation appointment for the luggage rack and also for 24 k service on my Kia Soul.
Everyone is always helpful and friendly and gets the job done.
Now I just need to come back for my service appointment! Thank you.
In and out under 1 hr also car was washed clean. Thank you. On the down side was the price was too high its $75 cheaper at Weston Kia for oil, filters and tires rotated. But Dakota was very friendly and so was everyone else
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