Could not have been treated better. She is a super employee. Keep her definately.
Had a 9 30 appointment was there early and was told it would take a lit longer then two hourswhy I don't know at 2 30 I call to see if my car is ready and they said they were just finishing the paper works was not happen then was told they called me I kept my phone my by side and my phone showed no call was made to my phone he repeated my number and he had the number right. Then when driving away I noticed they didn't Evan wash the car I was told when I purchased the car they would always wash it all I had to do is drive up and they would do it you would think after 5 hours they would of Al least done that.makes me wonder if I want to come back
Thank you for getting my car repaired. I didnt have an appoinment but you still fit me in and finished it in a day. Kia always does a great job
It said I declined alignment on paperwork when I picked car up, no one even notified me of that and I don't want me saying no to something to void my warranty
Cassandra blew off my request and had no empathy or customer service skills.
Professional, cutious, and timely. Thanks!
Came in for a Detail on the inside of my Kia.
There was DOG hair everywhere!!! I mean...EVERY WHERE!!
Not ONE dog hair...! Anywhere!!! I'm AMAZED!!
Very Happy!!
Dakota was great, he made sure to get us in promptly for my tire replacement, kept me posted the day of and had it ready on time. Great job! Thanks Dakota
Cassandra was absolutely wonderful and knowledgeable. It was a pleasure working with her.
My vehicle is still with you guys?
I have mobility issues. Last time I had to spend hours for just for oil changes etc
This time was the greatest! I am not able to access the van but you provided car service that I could put my walker in and easily get into the car. If you hadn’t switched over I would have been there all day. You have know idea what this freedom gave me. I took my cat in, minutes later a car took me home. When my car was done with its service a ride was at my front door before I was able to get there.! My total time was less than 20 minutes. Thank you for providing that alternative service. It meant a lot to me! ????Anne
The requirements that needed to be Done
Satisfied with all the work so Far
Ron Thompson
Great service ! Loved getting into a clean car! Very appreciative of being able to use the rental car service too !
Very happy with Dacota C he assured me that if there is a problem with my engine after it was checked out for the recall it would be replaced at no charge.
I was disappointed that they did not wash my car as they have always offered it in the past when I took my Soul to **** Hannah service.
Service was great and I was kept informed every step of the way
Service rep couldn't adequatly explain problems related to recall
James has always been my guy. Takes care of me and my vehicle with the utmost care and excellent customer service. He is one of the best reps I have ever met.
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