Great communication and done before time expected
James was very professional and curtis
Disappointed with communication.
Very nice and helpful, it was very easy. Thank you!
Always receive excellent service.
Always so nice and positive!
It is what you charge...I think a loyalty program should work for those buying vehicles and labor should be half what I paid if anything. I will change oil myself...I just YouTubed it...I will come to you once a year and we will go over all charges before you talk me into ****. Yes im.tired of getting ripped off once again when I am a single working mother trying to make to make it. It's an oil change and maintenance checks not a Niro surgery.
I was happy that I was able to get in right away
and have my headlight problem fixed. Everyone who helped me was very pleasant and asked several times if I needed
anything. It’s too bad that your salesmen who
walk right by the waiting area seem much too importantt
to even acknowledge you are there. I am glad to see the
Carmax going in. Buying there may be a much
better car buying experience and hassle free
Hire people who actually care and most importantly have an impact on decisions. I have had to take over my claim and single handily do all the work myself. Faces at KIA dealership are obviously not backed with any actual management power. Hopefully they are only paid at minimum because they are required to do basically nothing.
James did a great job with all that I needed done to my Kia
We always have a good experience at **** hannah Kia!
Cassandra really help me with several questions, she was professional and personable. Thank you for your help and I will see ya in6 mos....
When I brought the vehicle in I kind of got the impression that I wasn't being listened to and I was told I was wrong about my appraisal of the situation and I was told you know it was going to cost me $50 plus labor but in fact it was fully warrantied and ended up costing me nothing so there was there's a disconnect and I didn't appreciate it but the work got done the following day and I'm satisfied with the work I just wasn't pleased with the the original contact thank you
I was totally satisfied, James was great.
His name wasn’t Cassandra.
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