Wrong quote, add extras without conversation.
Your customer service was exceptional, the waiting area was perfect. Love all the aspect that covered everything on my car. Thank you so much
This is our 3rd kIA we have gotten from **** Hannah. From there management team to the service department team, we will rely on **** Hannah for our present and future need for reliable vehicles.
Thank you very much,
Cliff Heminger
Cassie was great to work with from the beginning to the end of an oil change that turned into a new engine. Very communicative!!
He did a great job. Even did my recalled part so I didnt have to make another appointment.
Exceptionally good visit. As always
I normally have an appointment with Cassie, that is who
I scheduled with. Instead I had someone different apparently
she was off today.
When rep calls I have a couple questions about your
loyalty program, apparently according to service advisor
we aren’t part of that with our kia like we were with our
Other 2 cars purchased from **** Hannah Honda. I do have questions
The staff wasn’t friendly, they didn’t return calls and my service contract includes the inside being vacuumed and the outside washed, which wasn’t done. I feel like the customer service has gone down hill since I bought 3 years ago. If not forced by my warranty I don’t think I would continue to use dealership services.
Easy, efficient, friendly- great service!
Always a pleasant experience. Thank you
Troy was easy to work with and made the process go smoothly. He explained all options and informed me of what to do for future maintenance.
James was efficient and conscientious regarding our service needs. My Kia definitely runs better!
Troy was friendly and exceptionally knowledgeable. It was a great experience.
James is always quick to respond to questions and fully explains everything. He does a great job!
Very friendly, thorough and knowledgeable
James was very professional and made sure to follow up on all questions I had
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