She is amazing. Cassandra communicates well, is personable, and very helpful.
Troy did a magnificent job getting us right in.
He also gave us information that we needed to know about our vehicle.
I was really impressed how he took care of us.
Anthony J
Been with **** Hannah since forever. Anyways satisfied
Very nice people! Got my car sooner that expected!
We are always happy to have Cassie help us. We had help from another couple employees also. They all were terrific!
Since I only had two options I chose the one most closely associated with my true answer which was mostly satisfied. Troy did an excellent job. The price was a surprise. I was told when I bought the car that the oil change is less than speedy lube. And that maybe true but with all the other services added on three times the price caught me off guard.
Very nice met me at the vehicle told me info then sent me to have coffee and came and told me what's going on and done in an hour. Couldn't ask for more!
Upon arrival for 30,000 mile service I was initially quoted for only labor cost. Was told that included filters that retailed for 100$ each.
The filter estimates are drastically wrong, but total came to 130$ over the estimate. I’m not surprised that’s what happens at mechanics. I just expected more from **** Hannah
I was completely satisfied with my service...
James was awesome and answered all my question, even those not related to the problem I was there for.
Very professional courteous ataff
I appreciated his honesty. He comes across as sincerely wanting to help the customer. This is my first KIA. I am really happy with the Sorrento and I’ve told others about the car. They liked the amount of space that is in the inside of the car. Other than my little problem with the key sticking on my radio there are no other problems with that car.
Thank you! You completed in a tumely manner, as I had a prior appointment! See you again!
Paul M
James was great as always! Thank you and Happy Thanksgiving!
They did a great job with my car and the service was great
Great customer service and they made it very easy.
Troy was amazing. He went though all the paperwork when we picked up the car and did not just rush us through it. I would definitely recommend him and going to keep his name to do our next service.
Cassandra is always awesome and that’s why we travel 70 minutes on I-5 to take our car in for servicing.
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