Very friendly good customer service
service was very good as usual
Now my Eco Assist on my car no longer works
Cassy does a great job! She’s patient and answers all my questions. If she doesn’t know the answer, she’ll find someone who does!
Got my car back and it is worse. Afraid to drive it. Poor communication with service dept. James did not get the message I left him. He is not getting texts I am sending. My car has been in Kia service since Oct 25
Cassie is great to work with and we trust her recommendations
James does an excellent job
Cassandra is the best! She remembers us every visit and gets everything done quickly and efficiently. She is the only one we make appointments with.
Great service by Thomas George. Thanks
Yes and no. No for the shuttle driver. Never got her name but she fussed because I brought my daughter with me. It was 7am and I am a single mom.. her school was on the same route as my job. Despite my saying its not out of the way.. she refused to take us saying you don't take kids! So the detailer Chance drove us. Chance was excellent! He went above and beyound and it wasn"t even his job description. For me, if you are a shuttle driver whats it matter! Next time specify.. but really thats poor customer service. Glad she never drove us. Blond long hair.. I would never want her as an ****!
I? was asked if I? wanted my car washed which a said I? did not. However it was washed which I? appreciate however the reason I? did not want it washed was because I? wash it myself as I? know what I? am cleaning my car with. I? now have scratches on my car.
Completed ahead of schedule; very friendly and attentive service; very satisfied.
Thomas explained everything well and was great at communicating like he said he would.
Thanks for taking care of my car!
Everyone was very helpful! And I appreciated that they washed and vacuumed my car. Great experience!
Thomas was awesome. He took care of me even with no appointment i was taken care of. Thank you.!
We will be back. Great service and reliability
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