Beth did a grest job and was very professional as well as friendly
Thank you Darin for your service. We will return.
Easy to work with, and great cuatomer service
We really appreciate the quick response to our auto problems. When you checked it out you fixed the problem and we hope it will continue working..
I would like to have a couple of weeks before we finish the appreciation survey
Just check to see how it runs and check the fuel consumption
Thank you. Lydia
Beth was terrific and the service on a Saturday was much faster than expected.
The one thing I have liked since I been buying cars for the lat 10 years from **** hannah (3 cars & 2 motorcycles) is that when I go in for a service I get a wash & vacuum. For the last 2 years they say oh we are under staffed sorry. But the service people are always nice. This time not so much, it was very cold, matter of fact & to the point.
Darin did s great job explaining things that were completed on the truck. He was able to clarify the misinformation provided ny the service representative I had encountered when I dropped the vehicle off. That individual was rude and did not provide the services I had discussed with Darin. They contradicted everything that had previously explained and refused to provide the vehicle I had arranged when making my appointment with Darin.
Everyone was very nice and helpful.
I asked for a call back for more than 6 hours first day and 4 hours the other day and that I didn't get any answer and I had to keep calling till I get to the manager
Everything is great! Great service.
Friendly fast and got me too work on time
Kelsey is a great representative for **** Hannah. Because of her efforts I will trust my vehicle into the hands of the mechanics at **** Hannah.
I trust Kelsey.
Thx u beth for taking care of me . I have alot of patience. Watching beth handle a guy upset with complete care of situation, that is what customer service is all about.i will see you at my next appointment Beth!
I was kept updated every step of the way. **** Hanna Dodge kept my vehicle a couple of extra days as I was traveling and could not pick up when the repairs were done. Appreciate the text updates and the professional overview of what repairs were done. Thank you
Not satisfied because I don’t have it and no one called or texted me to say it was done. So it’s still there. I’ll let you know after I pick it up.
CAREY M
Appreciate the communication, progress updates, and kindness.
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