It was convenient from of making the appointment to picking up my car. I appreciated all the communication, all the information provided and manner in which it was provided. I definitely will be using this your services in the future.
Darin listened to what the problem was and got it taken care of.
The issue I was having I am still having and I took it in 2 times already for the same thing and it is still not fixed. Very disappointing. The response time when I had questiones was also horrible it took a day at least to hear back, even after calling in several times. I now need to make another appointment and be without a v vehicle for several days for them to try to fix it again
Kelsey was thorough and kept me notified of the status of the vehicle.
This was the second time to complete this task of a recall. Each time there was a failure to follow through.
Gary was great and very helpful, even with my odd questions. I was unhappy with being given so much wrong information from the used car department where I bought the truck. I am still finding things they just plain lied about.
Your service tech scratched my car which now is still at your shop 4 days later and I still have no answers as to when it will be repaired. I haven't been offered a loaner car or any information over the weekend in reply to my inquiries sent.
I was given paperwork about what was completed and what needed further attention on my vehicle, but none of it was reviewed with me. There's no need to contact me.
I had to go track down a service representative to get things started, and when my brand new truck was returned to me it smelled like smoke, I was very displeased!
Kelsey Arnold was very helpful. Every thing went smoothly and was done as quickly. I am happy with the whole ptocess.
Thank you for all your help Teila!
Scott was fantastic.
He was very professional and met every commitment. He explained everything in advance.
Listened to my needs well done.
Jeff was great, the tech that should have tightened my oil filter, not so much.
Kelsey was awesome, as always.
The work was completed faster than expected.
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