Dick Hannah Chrysler Auto Repair Service Center

It was very quick and satisfactory

Kelsey is great. I’ve never had such a friendly experience with service work before.

Jennifer, I sincerely appreciate you accommodating me yesterday. You were super kind and helpful. Wonderful customer service! Thank you so much!!

Great job . Awesome customer service . I appreciated the text updates on the progress of my car.

Appreciate the friendly service provided by the staff.

Kelsey Arnold is a pleasure to work with... very professional, knowledgeable, and trustworthy!!! Thank you very much!!!

Car was there more than 5 hours & still problem was not determined. Came to get next day, sad it was not washed or vacuumed as it should have been.

Scott and his team are step above the rest!

Beth was very knowledgeable about my Eco Diesel

When are the part coming you guys said in 4 or 7 days and it's almost 2 months since this what's happening ****-****-xxxx

Kelsey was fantastic: prompt, courteous, and helpful!

I'm not happy with my service there because I feel like I paid $200 and didn't get anything remotely worth that much I got information that is the same information I got somewhere else for free I didn't get anything fixed and I paid $200 feel free to call me back ****-****-xxxx and compared to service that I've received other places other places when I let him know I wasn't happy with the service I have received a refund because they wanted me to be happy with them and I am happy with them because they had the ad integrity I would be happier if I got my 200 back seeing as how I fix the problem myself and it had nothing to do with what I learned there it wasn't it wasn't even related basically I feel like the technicians follow guidelines they were told to follow and not just figured it out and fixing it thank you very much

Kelsey was amazing!!

All I can say is I will never bring my car back there again. I called Kelsey I had work done on it in 2017 on replacing the transmission output shaft seal because it was leaking. It started leaking again, and Kelsey said there was a two year warranty unlimited miles on it. So my work would’ve been under this warranty. Also there was a leak under the right side engine valve cover gasket, and I gave them an OK to go ahead and work on that. I got a call yesterday from Kelsey informing me that Chrysler is not going to honor the warranty she had quoted to me, and that it was only a one-year warranty on the transmission output shaft seal leak. Also instead of a two year warranty on the right side engine valve cover gasket she had told me and written down, that only has a one-year warranty now. I could have taken it to my other mechanic and had this work done and would have been a three-year, 36,000 mile warranty on my work requested. So needless to say I am not a happy customer and I will not be going back to **** Hannah. I must say that Kelsey was very nice and she told me I would not have to pay for the labor on the transmission seal. That’s the only good thing I can say about it. I will be contacting Chrysler about this.

Kind & professional

No I was not

She is very helpful

Very happy with the friendly and prompt service. Thank You

I love your service and your friendly staff

Good