Shawn was great and his time quote was accurate. That’s what I expect.
I had to wait a long time just to pick up my truck. If I am tild it is ready to pick up then it really should be ready when I get there.
You could have checked to make sure you could get my radiator delivered the day of my appointment when I called to make the appointment. When I called to make the appointment I was told it would only take half a day to replace my radiator. I dropped off my Jeep and didn't get it back for 2 days. I don't believe any of that is Jeff's fault though. Just poor management. Also I asked to have my jeep washed, which was one of the free courtesies promised to me when I bought the vehicle. This is the second time I have taken my vehicle there for a service and requested a car wash, but didn't get one. Again I blame the management for that.
Very pleasant experience all the way around. Beth was very helpful. Definitely will be coming back
Teila is great. Great communication. Thanks!
Way to expensive for no help seriously
Appreciate Jeff showing me the damaged rim after it was removed to see the full extent of the damage.
My car was brought in for a recall. The tec broke an O2 sensor by mistake. It took a week to fix. Tela the rep I spoke to, was incredibly rude as told me it wasn’t her problem to fix and I should wait for my rep. Horrible customer service.
I might have had them do something that they hadn’t done before,
so I don’t blame the workers but my truck needs some sleeves
to make it look right. I don’t think the workers or the parts department
guy knew about them.
I really enjoy working with Jeff. He is a very Personable and professional., a great asset .
Fast service and friendly staff I definitely will be back!
Teila was wonderful! Car is running great! Thank you service department and Teila for great service!
Our service rep was rude and didn't seem to care about the issue we had with our truck.
I have to say Jennifer Cox was the best help I have had at your service department in a long time. Thanks Jennifer Cox!!
The service teila, and jeff both, is the reason I go to **** Hannah. They really care and it shows.
As per usual Teila was on the top of her game, she has always gone above and beyond
He is always good to me makes sure that I always leave satisfied
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