Car is running like brand new. Great service and employees were great to work with
They kept my car all day and did not receive a washed car.
You had my vehicle for 19 days and didn't let me know what was going on with my vehicle. In 19 days I got zero emails but since I picked up my vehicle last night I have gotten 3 emails?
My end result is satisfactory but early complications made the experience less desirable.
I brought in my car to get my tires replaced under Customers for Life program. When I brought the car in, the tires were not ordered nor was a claim found.
Allison was the original representative I was working with and she was sick. Kelsey took over the process and work very hard to make it right. I appreciated her honesty and hard work.
Doesnt return calls,doesnt explain repairs,my vehicle is being handle by a bunch of parts replacers...I want it diagnosed .fixed,get my **** car done!
What happened to loaners? Oh I was told I could rent a car, but what happened to loaners?
Cynthia a Lamar did a great job managing the work done on my vehicle.
Kelsey was awesome. Loved the way she took care of me.
I would ask to work with Kelsey Arnold in tbe future. Renewed cinfidence in customer service after bad experiences in the past at **** Hannah.
Kelsey was amazing! She was extremely busy but was still able to maintain great customer service! She took time to answer my questions even though I was there after closing and she had people on hold.
Teila did a terrific job! Best customer service that I have received at **** Hannah yet!
I had a flat tire when I got home
The window crack is a manufacture defect
I was of the impression that an addendum
Explaining the software changes would be added
To the owners manual informing me what is.
different
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