I have 2 vehicles from **** Hannah's. I only use Kelsey as a Service Advisor. She is always curtious, knows my vehicles and always provides excellent service.
I appreciate Teila's professionalism and excellent customer service. Very satisfied with her work.
Throughly honest and knowledgeable, Dakota followed my vehicle through the process of Setting me up for service and keeping me informed as work was being done. I was pleasantly surprised when he called to follow up days after I had picked up my car to check on my satisfaction . He is a young man who Iobviously takes personal pride in helping others. Dakota is the best.
Excellent service, as always!
We paid over $1000 to get our windshield wipers working again. After the repair, it turned out that 50,000 miles was added to our odometer during repair at **** Hannah. We were told we had to purchase a BCM through salvage because Chrysler no longer made new ones. After we paid and were driving the vehicle home, we noticed the change on the odometer. This is a big concern for us and we are still pursuing an answer.
Kelsey took good care of me...great employee. Thanks again!!
I appreciate your quality of service.
Friendly customer service and delivered on time. ThAnk You
Friendly, helpful, considerate, efficient
Everyone there was awesome especially Teila! A pleasure dealing with such respectful service individuals. Thank you
Though I left my correct contact information several times I was repeatedly contacted through the wrong old number. I authorized service up to $100 and asked for the tail light to be trouble shooted, I was told that it was probably bad but they didn’t replace it which should have been a simple thing. Now it’s something I have work into my schedule. I’m also upset about my radio and interior lights not working properly, I understand that intermittent problems are difficult to reproduce but it does it all the time, so I fail to see that it didn’t do it a couple times if someone put in the time and effort to replicate the problem.
The negative online reviews certainly made me more cautious. Kelsey Arnold proved to me the unfairness of some complaints.She acts like she owns the place...Good job Kelsey..I will be back
Great customer service as usual! Thank you again!
Polite and when I asked for a car wash...without Hesitation she say you got it!
No complaints for Alyssa. However my car was not washed and I had to wait a half an hour past when she said someone was going to get my vehicle. I had to go to the back lot to retrieve my vehicle. I am not satisfied for the time that I had to waste waiting, my vehicle was done around 3:30 and I didn’t come until 5:00. A couple months ago, I was told of a recall that had to be done and they were waiting on parts. When I called last week, they knew nothing of the first recall. I haven’t been real satisfied with the level of professionalism overall. Again, Alyssa was nice and I do not have an issue with her level of service
Thank you for taking care of my truck, will return in the future to do more business
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