Teila was very professional and extremely helpful.
Kelsey was AMAZING! She went above and beyond to help us get our vehicle repaired in a timely manner and kept us up to date along the way. She was always cheerful and kind and even helped us to coordinate getting our vehicle towed in and a car rental on a Saturday night before closing. This has been by far the best experience I’ve ever had at **** Hannah service. I will definitely be coming back!
Shawn wasn't on when I picked up my car.I wish he was so that I could thank him in person. I really appreciated his communication skills. The person I checked out with made me feel kinda nervous.I didn't feel he was very curtious. He wasn't rude but had very little if any empathy when asked about a car wash.Nonetheless Shawn was awesome.
Service was excellent. Love the text system. SShawn was attentive and thorough.
Mary was very patient with me, answered all my questions and made me feel welcome. She noticed my “IRAQ, I SERVED” decal, thanked me for my service and shared her Dad’s service with me. It warmed my heart. Thanks!
Shawn was **** awesome. Cool dude, got to the point, dealt with my insurance company and I left not paying anything. The wait was a little bit longer than expected you guys had rad stuff to munch on and drink so we were alllll gooood. Thanks Shawn! These dudes got a great employee!
Good dealerships and Kelsey Arnold
Best service experience ever
All 5 tires need air- they are between 30 And 36 psi!! It makes me wonder what other things were missed in the “Multi-Point Inspection”.
I was told that there probably wouldn't be a charge for looking to see if my tire was causing the shaking steering wheel. I mentioned that it'd be nice if while they had it up if they could see if the long catalytic part looked new- I explained that an out of town place fixed it. Kelsey came and told me that there wasn't a charge then when I went to leave said she forgot that the mechanic checked the catalytic converter and it is tunnkng just fine. I reiterated that I just wanted it looked at to see if it looked new. She said yes it was. I left feeling like she was going to get that $69.+ out of me one way or another and don't feel like that was a service. She was able to get $74. today, but lost some of my trust during that process. I would be more willing to do things like brake fluid flush/replaced etc if I felt like I wasn't being taken advantage of. I'm not really mad, just disappointed. I'm really trying to find a good place I can trust.
My service with Kelsey was phenomenal.
Efficient service. They came out to my car after tomshiw me some things to check on the monitor system. This was so much easier than I thought it would be!
And I got to test drive a Jeep Grand Cherokee while i waited!
Slow... but appreciated her positivity... hard to do when someone has waited 6 hours
I just came in for a oil change. The oil light is still on and the mechanic changed my light settings on my vehicle.
Alyssa was very helpful and took her time with my car. I appreciate the wonderful service she provided. I will keep bringing my car to **** Hannah Dodge.
Kelsey was awesome went above and beyond in her a services
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