Service Center

Real Reviews From Verified Customers

Watcharee M.
5 out of 5
4/15/2018
Great service always keeps me updated on my vehicle needs. Love your great customer service.
Robert H.
4 out of 5
4/15/2018
I like coming back to Teila to deal with she is very good person and employee **** Hanna is lucky to have her
Michelle M.
5 out of 5
4/15/2018
GREAT JOB!
Michael M.
5 out of 5
4/15/2018
We really appreciate the timely repairs of our 2013 Ram 1500 and also the friendliness of all the staff at the **** Hannah Dealership.
Amber S.
4 out of 5
4/15/2018
Hes a great guy clear with what's going on an would use him again if needed to
Peter H.
1 out of 5
4/15/2018
My cut key was not deliverdd
Steven P.
5 out of 5
4/15/2018
Telia was very professional and made sure all my questions were answered thank you
John S.
5 out of 5
4/15/2018
The best in the world
Debbie B.
4 out of 5
4/15/2018
Kelsey I am not mad at you hon!:) don’t ever think that ok?! If I was mad you would know it! Thanks so much for taking care of the truck! Have a great weekend! Deb Bailey
Samy A.
5 out of 5
4/15/2018
Well done
JEFFREY M.
1 out of 5
4/14/2018
Asked for Uconnect to be updated to newest revision while truck was getting serviced. After leaving I discovered Uconnect at the same revision when dropped off
Steve G.
5 out of 5
4/14/2018
Shawn was great
VIACHESLAV G.
2 out of 5
4/13/2018
twice your service did not do anything, did not fix the problem. they wrote twice that they did some work. twice with me they took a lot of money for this !!
Ensheng D.
5 out of 5
4/13/2018
Teila did give me lots of help. She was very kind with her happy smile.
Curt A.
1 out of 5
4/13/2018
For the second time in two weeks we picked up our car and a new issue emerged immediately. We are awaiting a call first thing in the am.
Kelly B.
1 out of 5
4/13/2018
I noticed upon receiving my truck there was a round circular piece of plastic on the floor of the passenger side. I did think much of it until Driving a few miles away from the dealership my glove box popped open. I pulled over and attempted to close it. It would not close and latch and it appeared the box casing itself had been snapped from what held it to the area it was supposed to be secured to. Given the fact the light stats on when it’s open and I didn’t want the battery to drain I had to duck tape the button down to shut the light off At my next available break at work approx 2:30 pm I called the service department and asked when a passenger airbag recall part is replaced is it somehow associated with removal or altering the position of the glove box and I was told no. I was told I could come back to have it looked at but not to come back today. I could come back Saturday and closer to 7:00 am open time so I could get in and out quicker as Saturday’s are busy. No appointment was set. Why should I have to inconvenience myself on one of my only days off on a weekend to navigate around a problem created by the service tech? In addition I had my oil changed on this visit. I received a bill and paid it but my original oil sticker I’m my windshield is still from the prior place I had it changed at and was not **** Hanna. Where’s the reminder? I need better “nice” service. I would expect that all these issues will be fixed at my convince, not the Dealership’s. Star Rating at this point for me is —0 Thanks
David G.
5 out of 5
4/13/2018
He did a good job getting things done. I have a Toyota Tundra and it made it more difficult. But he got the job done.
David B.
1 out of 5
4/13/2018
My car was not fixed. I went to pick it up and it had a dead battery and the blue tooth was not working as it was never fixed. A tech came out and I showed him it wasn’t working so it’s still in your shop after almost two week. I did pay my $100 deductible so once it’s fixed please see that I paid for it. Also, I would appreciate an update on the status. I am going to need a rental car now as I have been without a vehicle for quite a while. Please contact me at ****-****-xxxx. Thank you. Please update my mailing address: 191 Highland Rd Washougal wa 98671. Thanks
James H.
4 out of 5
4/13/2018
Got me in ahead of appointment time and got me out sooner than expected..
Paul K.
5 out of 5
4/13/2018
Awesome job. Thank you again

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