I do have to bring it back because of cash camera issues that was found out until I was ready to leave. Which was one of the reasons I had it in for service.
Customer service was adequate. Scott is a hell of a service team memeber. My service was supposed to take 2 hours and turned into over four hours. . One perk was a friendly team that loved to connect with its customers.
Loved Tiela. She's an awesome service representative. Jean C
It I apparent Kelsey has mad organization skills and accomplishes much more than the other agents. There were three people at Kelsey's desk when I came to pick up my vehicle and she helped all three of us simultaneously while most of the other agents did nothing. Kelsey should be managing the whole service department. She really gets IT!
Very friendly and kept me updated about my truck throughout the process
Exceptional, quick service. Beth was awesome.
Teila was very helpful and displayed excellent customer service.
10 out 10!
Good and friendly service
Rude staff
Nobody wants to help. Everybody acts like they are too good for customer or even acknowledged that I'm here with my vehicle. I spent so much on my 5th new car. And only at jeep are they not fuenedly
Kelsey was masterful --- so organized yet calm and peaceful keeping me totally informed. She researched my tire needs and found the right set! I feel so much better now! Thanks Kelsey
She’s fun to talk to as she gets the service info from me. She’s great on understanding the trucks problems. Perfect!
I was told my car would be done on Tuesday. It was not even looked at until Wednesday. I was told that a tech called out on Tuesday and my paperwork was missed. This is unacceptable
Darin did what he said he would do
This is the third time I have worked with her, and she is the most amazing person.
Teila is amazing. I don’t trust my baby with just anyone! Another job well done.
Not enough techs to cover the scheduled work load, no call backs, had my truck for a week. And the GM a asshat for making the service writers take appointments knowing they can’t get the work load done. Yes I would like to talk to someone
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