The only work I needed to have performed was a recall regarding the shifter and an oil change. When I received my vehicle I was told the technician "noticed" that the finish happened to be peeling around the front of the shift lever. The vehicles interior was damaged during the disassembly of the interior and no one had the balls to admit it. I was told that I may want to consider having the part replaced at my own cost but that it's unnecessary because it's only cosmetic. Complete ****.
Panchajany and the rest of the service team was very helpful and attentive. I will definitely be coming back and have already recommended them to friends. Thank you!
Great customer service! Thank you!
Thank you to Hannah and the service team for being quick, kind, and helpful!
As ALWAYS, the service, quality and professionalism exceeded all expectations. Your team is appreciated and should be recognized for their beyond excellent services. An extra thank you to Jessica for taking the time and patience to care for my needs after my recent purchase.
Panchajany Helped me get a repair on my car for something that I had brought it in before and had trouble fixing. I really appreciated him taking that extra step.
The costs of the parts according to the paperwork is extremely inflated. After purchasing my vehicle and having my service done at this dealership all this time, I will look to another company for my future business and will make sure to spread the word about this.
Mariah did a great job, she was very prepared, knowledgeable and personable.
Damn good service. Damn, damn.
I can’t even begin to describe how poor this whole experience was with **** Hannah. The service that was provided was a complete departure from your brand statement of “Believe in nice”. It seemed that every effort was made to make this the worse customer experience possible. From beginning to end, this whole process took close to a month, which meant I was paying for a car and insurance for a car that I did not get to use. And when I picked up the car, it was covered in birdshit. Nice. Like I said, every effort was made to make this a **** experience. Great job.
It was a thorough inspection for no charge. Thanks.
I had a great experience! Everyone was so kind!
Panchajany is a delightful first encounter with the DH Service Deptand makes customers feel valued, will be treated with courtesy and receive the best service and value---and you will become Lifetime Customers! Also, she spoke highly of your management team and Roy came out to talk with me about the condition, complications and cue of my 2007 Santa Fe. Thank you for a great experience. It was definitely 5 star in every way?????
Jessica was knowledgable and professional - she should be considered a valuable **** Hanna asset. - GARRY H
Mariah is a gem. She knowledgeable, efficient and kind. The service department and detail folks are too.
Great job **** Hannah friends.
- Mary P
Service was very good, and fast.
Good service and done within estimated time.
Jessica was very helpful! She was doing a great job multitasking and making sure each customer was being helped. Thank you so much!
Hello! Everyone was extremely nice and accommodating. I just moved from Utah and they always wiped down the dashboard, vacuumed quickly and washed the outside of the car. I got a coupon for the outside to wash my car later from this dealership. It was there for 8 hours, and though small, I do feel like having a car returned clean makes a huge difference. Just something to consider doing for customers in the future.
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