This was my first time having my car serviced here and Carl made the experience a great one. He was kind and answered all of my questions. I will definitely be back.
Misc shows $41 worth of charges but are not listed anywhere on receipt. My loyalty discount wasn't applied to parts or service either.
I understand that the nature of my repairs were not usual for your dealership. But NOah persisted to find a solution, all the while assuring me that Hannah would fix our Rialto. Though it took several weeks, Noah tried solution after solution until the repair was accomplished. The vehicle operated just fine on the 2300 mile drive home. Many thanks to Noah and Hannah VW. Jim M
Thanks for making a quick and efficient experience Dayton.
My 250.00 key fob does NOT work. I am disappointed and it’s real hard for me to get the time to come in.
Chad was great!! Forgot to grab my car wash coupons hope I can stop back by and get it.
Chad is very professional and always a pleasure to work with.
Carl was so kind and informative. I am very pleased with his customer service.
I appreciate the updates and the service done in a timely manner!
Chad was quick, friendly and extremely helpful. I appreciate that keep nd of service and I’ll definitely be back if I ever need anything for my VW
Great job and happy holidays Chad, thanks again!
Please with the professionalism and politeness.
Lesli was absolutely amazing! Extremely friendly, very helpful, made light of a great situation and made the whole experience very enjoyable! Definitely deserves a lot of props and credit for her fantastic customer service.
You don't need to contact me about this, but it would be nice if you guys are running late to call me and say so. This is my 2nd encounter with you guys and each time it was told to me that things would be done at 1pm-ish and that wasn't the case. The first time it was 2 hours later and today was 3hrs later. Don't say things are going as planned and everything will be on time. Say it may take longer because of the things we need to do to your car. Just be honest! I've worked retail/service for 10yrs and honesty is always the best. Also it was sorta annoying to call and ask about my status of my car and told I would get a call back. I never got it and waited an hour to call and ask again. It won't stop me from coming back though. I really do like you guys. And again, you don't have to call me about this.
Chad was great to work with and very friendly. I would specifically request him for any future service needs. Thanks, Chad!
Dayton was very helpful and took the time to explain the service my car needed.
Dayton did a great job and got us back on the road when we really needed it. Thanks Dayton for us.
Barb & Tom
Good experience all around. Everyone who helped me was attentive and polite.
Please reset the toms after you rotate the tires.
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