excellent customer service
Hannah is absolutely awesome! We look forward to working with her again!
Hi - you have the wrong number or you have my mother’s info but she doesn’t live in Portland so please contact me via phone call immediately thanks ****-****-xxxx
Hannah was extremely helpful and courteous.
Hannah is just outstanding. She cares very much making sure her customers are completely satisfied.
Mariah provided excellent customer service.
My initial call with Debra was disappointing. Debra said there were no appointments for the next 10 days, but online there were plenty of appointments on 09/27 open. She did not seem interested in helping me with my specific situation and she was not very polite.
Panchajany was very nice and friendly. I also enjoyed having a loaner car while my car was in for service.
Hannah and Mariah were very helpful! My blinker was fixed perfectly. :)
I loved that I was sble to droo my car off and go enjoy the day with my family. The text updates were a bonus!
I was a walk in customer for an oil change. All staff were courteous and took my car in right away. It was done 1.25 hours which was fine with me.
Hannah was really great to work with. She sent me periodic check-in updates and wasn’t pushy with additional services. I will be sure to come back for my next service. Thanks!
Only comment is the service tech left fingerprint marks on my headliner
Thank you Mariah. Looking forward to your phone call, and will be happy to finish work after parts have arrived, kathy Ryan
Mariah and the entire team are amazing. Always amazing.
Super fast friendly service
What a fantastic experience. Hannah is a wonderful representative for **** Hannah dealership. I will be bringing my Volkswagen back to you guys next time for certain. Thank you for the top quality Customer service!
Miguel was helpful but your mechanics continue to misdiagnose and don’t take pride in workmanship. Inspection on visor light was done with greasy hands and not reinstalled properly. They also failed to reinstall a fuse for my temp control. This is not the first time techs have missed things like a propeller bearing, and electrical control module. They also didn’t rotate tires when they said they did and fail to ask if I would like items like air filter replaced with my oil change but note it on the check sheet. This was my last visit to **** Hannah. I will be driving further to go to Armstrong VW from now on. Disappointed because I like to support business in my neighborhood and I own two VW’s.
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