Great survive very nice people,
that's one reason I'm so contenth
Acura. Thanks you. Jh
Will has always exceeded my expectations. That is why you still have my business. Thank you for the work you do on our cars.
Brandi was da bomb!! She took great care of me!!
Thanks so much Brandi!!
Mason and Peng did a nice job of explaining everything and setting up the appointment to do the repairs. The **** and a dealership lost my business a couple of years ago and now it looks like these two gentlemen have gotten it back for you.
William was awesome. This was my first time working with him and he was great.
Brandy has the best customer service. She always makes sure I am well taken care of.
Brandy did a great job of resolving my concern and problem.
Very thorough and helpful.
Excellent help, very satisfied, thank you.
The service was great and the staff kind and welcoming. The wash and vacuum is so greatly appreciated.
Gave very thorough information to questions asked
Again, really good service from you and your team. Thank you for your care and attention! Gary Meier
He did a great job. Very pleasant, informative and helpful.
James was great to deal with! Everyone there has always been very helpful and professional. Mason, Brandi, Mary and the whole team!
Our vehicle service was excellent. On the other hand, customer service was not. When arriving at the express service our greeting was , "What are you doing here?" We said we wanted our oil changed. She didn't talk to us anymore and had a service lady behind the counter help us. As we sat in the lobby, we observed the original rep with her courteousness with other customers and offering all of the commodities while they were waiting. This was our second oil change here and we came back because we were greeted and treated excellently. This time unfortunately prejudice and discrimination was how we were greeted.
My only complaint is how long it took. I was the first person and I had a 7am appointment. I was told an hour. I didn't leave until 10am. People were coming and going while I sat and sat. I had to go to work and missed half a day. The last time I got service I had an appointment for 230pm and i didn't leave till almost 8. That's crazy!! I can get an oil change anywhere in 30 minutes or less. The time it takes here is outrageous. They always do a great job and I don't have to worry about the work but I've learned it's going to be hours and hours to get it done.
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