Brandy was very helpful and informative and a very nice lady.
I keep coming back even with my old old Acura because you guys are awesome. Service and environment is even better now than it was 2'qe years ago when I started coming. : )
All the work was done well and I was treated very well by all I interacted with.
Excellent service, timely notification. I appreciated James picking me up at the hospital
2.5 hours for an oil and filter change with a car wash is way too long with an appointment was way too long and not a good use of my time since I was told it would only take about an hour. Then I went out and everyone ignored me for another 20 minutes until I finally asked someone who would at least process the payment so I could leave quicker. I was told there weren't enough people available but others in the waiting room who came after me left earlier. Not sure why I was given such poor service but there are a 100 options for an oil change in the future. Will should have asked me if I was willing to wait another 1.5 hours for the "free" car wash. My time is more valuable than that and I should have been given the option to leave earlier without the car wash or provided a coupon.
Very happy with my service adviser
The car looked better and better ...
Mason was very helpful and did a great job.
Thank you
Will my CSR was very friendly & accommodating to my needs. I have been a customer for years at your service center, I currently own Hondas and do not have an Acura anymore and still I return to your service department for the customer service & satisfaction your dept provides. ThanK you again!
Mason was great, no problems on his part at all. But going through your services where first the email for the appointment was wrong, and then the text that came in as a reminder was yet another wrong appointment time. So the slot that I booked was given away is frustrating. Very unhappy with that.
Always fantastic service provided by DH Acura. The waiting lounge is luxurious from TV, Charging stations, to the coffee machine.
Sabrina is excellent to work with. She is knowledgeable congenial and experience. I would highly recommend her to anyone as their service writer. The service manager Sam has done an excellent job in training the service employees. It is because of people like Samantha and Sam that we continue to take our cars into **** Hannah for service
Indeed, Sabrina was patient, cheerful and efficient. She went beyond her service department role and assisted in setting up an appointment for me with sales. Sam Berglund also gave valuable input. Gratefully the sales team of Nick & Sandy was informative without high pressure. I would recommend the Stark Street enterprise to others.
Will always does a great job whenever I come in for service.
As a relatively new customer, I am impressed with the level of service and professionalism that I receive from the staff at **** Hannah's.
Excellent service, very attentive and professional
I've been in and out this past year and spent over $3,000 on fixing my MDX and every time i leave the Acura dealership after getting a service done, i always notice something new wrong with the car. I've also been told the car needs work done when it really didn't. My 10 point inspection is different every time. I cant trust Acura anymore.
Glad the trailers are gone!!
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