Dick Hannah Acura of Portland Auto Repair Service Center

The service department team is always considerate which I really appreciate. Seems like nothing ever goes as planned and Jerry being calm really helped.

Jerry has been very friendly.

Brandy Young is awesome. She was able to help me with in a matter of minutes and keeping me updated with the situation of my car. I will mostly definitely come back for another car service because they believe in nice! -Mitchell A

Great job

Very good service. I love the people that work at Acura!

Really like the service at dealership. Thanks.

Great customer service

You knew what the problem was and ordered parts to repair the problem.

Helpful people/staff

Job well done

Great Servises

As always Acura service department is first class.

Sabrina is great she is extremely helpful, friendly and informative.

Very thorough and professional communicating the services and options available. Thank you

Thank you for the personal touch. We love Sabrina she is great!!!

Very nice and efishent

James is the best! Such a young guy with obvious hard-work ethic.

I’m happy with the service

Sabrina attempted to address our concerns, was available for call backs regarding updates and authorizations for service work to be completed. If unavailable, she seemed to follow up with a phone call in a timely manner. I am still unhappy about the issue regarding the new battery and car needing to be jumped multiple times a week. Explanation that **** Hanna only sells Acura parts and isn't Acura didn't seem to satisfy my request to have a problem solved that appears to be a problem involving lawsuits with Acura regarding this issue. I understand that there may not currently be a recall on the hands free link however I wasn't requesting it to be fixed. I was simply requesting the HFL or whatever faulty part that is causing the battery to drain to be disabled without cost as it's a known issue that customers will obviously experience outside of their warranty when buying the car new.

Brandy is amazing and truly cares about her customers! It was the best service experience I can recall in my 15 years of owning vehicles.