Hi. Ryan was super courteous and professional.
Had a question - the "tire problem" light has been on since you guys worked on the car. Can somebody tell me how to get rid of it?
Thx much, Jeff H
Took 23 days to complete.... total joke. Will not come back
Brittany was awesome. She was very professional and friendly. She stayed in constant contact with me regarding my repair
Misunderstanding of what a “twenty” was & I only requested an oil change so, I paid $152 more than what I should’ve paid for a $69 oil change....
Appointment was timely, checkin/out fast and professional, price was as originally quoted. Special thanks to Brittany. Although Pablo was my advisor, she assisted me when he was busy with another client and never made me feel like she was going out of her way. Customer service is paramount in my business dealings and you have a natural.
The entire process was very nice. The gentleman that greeted me was someone you want to hold onto. He was very helpful and knowledgeable while being warm and friendly. He understood my time constraints and did all he could to get me out of there as quickly as possible. Thank you
Car dirty dispute "wash". Smudges all over, and area above plate location completely ditry. Then told this is as good of a wash as it gets. How, when I could wipe the dirt off with my bare fingers!
Interior not vacuumed. Loos dirt on matts.
His report did not acura tell reflect problem-resolution. I suspected an alignment problem because car goes slightly right. While alignment was probably ok, report did not indicate car infact did steered right, because tire pressure was low.
In such situation the tire light should have come on. I was explained that it did and someone turned it off. As the only driver I never saw it come on, nor could I have turned it off. Thus the car was sold this way, as it also always steered slight right. Why was the car sold to me without checking and filling all the tire pressures?
I was very satisfied with the work done to the car and working with Pablo
Thanks Gary! Awesome as always!
Ryan and team are awesome! Thanks for taking care of my Beetle
I was so happy when they knew what was wrong because another cop didn’t fix it. Your workers found the problem and now my car is fixed. I’m so happy will you your service center again thank you
You guys are amazing!!! Thank you for the great service and we will be seeing you again soon.
Great service. Great job.
Gary did a great job, we were really happy he was able to get a repair covered under the extended warranty we purchased with the car.
Gary was very attentive and courteous.
Ryan Wade... thanks for the job well done as always. Your customer service is a reason to buy a VW.
Ryan was amazing on every level. I appreciated how efficient the service visit was. Thank you!!
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