The service was fine. The questions as to why the horn did not work and the air bag light was on should be known to any VW service member: the clock spring is defective. Period. There should be a recall but VW USA refuses to do it. I will perform the repair myself... for less than $100 and one hour of maintenance. I will never purchase another vehicle from under the VW umbrella again.
He was very good at communicating the service process and explaining what the problem was that needed fixing
Quick intake and returned my truck to me right on time. Presented me some good options for the new tires I will be needing and I was on my way. I will definately be back to buy the tires and have all my services done.
Gary is the best! I love working with him. I trust Gary's advice and opinion.
Pablo Rocks! He makes being NICE more than a slogan.
Last 2 visits i asked for a car wash....hasnot been done yet. They had my car a week!
The whole experience was great and Gary did an amazing job!
My car still has the same problem that I took it in to get fixed.
I like Gary. He’s always a pleasure to work with.
Appreciate the quick service.
Gary is always wonderful!
Gary is awesome. Give him a raise. Worth keeping long term!
Ryan is awesome. I usually deal with Pablo who is also amazing.
perfect! and thanks to Gary also!
Had a great service and experience as always!
He was pleasant and professional and kept me apprised. Perfect!
I am one super satisfied **** Hannah customer! What a great team, from sales to service! I couldn't be happier! Thank you all!
The older women who works in the collision center was extremely rude every time I was graced with her unfortunate presence.... She would make rude comments and always had a judgemental and pissy attitude. I don’t know how you can be a receptionist and be that mean to people. On the other hand Ryan from vw service has always been amazingly helpful. Seems to me that the receptionist at Collision service counter should be fired.
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